Page 1 :
CLASS 9th, UNIT -1, IT AND ITES INDUSTRY, __________________________________________________, Q1. What do you understand by the term IT and ITeS?, Ans. Information Technology : Information Technology (IT) means creating, managing,, storing and exchanging information. IT includes all types of technology used to deal with, information, such as hardware and software technology, (ITeS) : Information Technology that enables the business by improving the quality of, service is Information Technology enabled Services (ITeS). ITeS is also called web-enabled, services or remote services, Q2. What are the pros and cons of using ICT?, Ans. Advantages/Pros of using ICT are :, 1. Fast Communication., 2. Digital content can be accessed anytime and anywhere., 3. Creation of new and interesting jobs., 4. Teachers can explain difficult topic very easily., Disadvantages/Cons of using ICT are :, 1. Information on Smart Phone or Computers can be hacked., 2. Information on internet is not reliable., 3. Making our memory poor., 4. Virus may damage your Computer System., Q3. What precautions are required to ensure that ICT use is safe?, Ans. Precautions required to use ICT safely are:, 1. Install Antivirus and update it regularly., 2. Use strong password for system login and for email id., 3. Clear computer history, if your computer is shared with others., 4. Protect important files using the encryption tools., 5. Do not click on any unknown link., Q4. What are the four main sub-sectors in the IT-BPM industry?, Ans. Four main sub sectors are:, 1. IT Services, 2. Software Products, 3. Business Process Management, 4. Engineering Research and Development, Q5. Give examples of use of IT in everyday life., Ans. In our daily life, we use washing machines, microwave oven and many other products, which have, 1

Page 2 :
embedded software. We can store all the information about our important work,, appointments schedules and list of contacts in a computer., Q6. How is IT used in libraries?, Ans. Computer software is used to issue and return the book. Each book has a barcode., This makes it easier for the library to a keep track of books and the availability of a, specific book., Q7. What are the various processes of education where IT is used?, Ans. The various processes of education where IT is used are:, a) ICT in the classroom : ICT is used for education in the classroom, such as, 1. e-learning classrooms;, 2. smart-board presentations;, 3. videos on experiments;, 4. creation of images and video;, 5. desktop publishing of magazines, letters and documents;, 6. educational games;, b) Education — anywhere anytime : Any student can access digital book, videos or any, other educational resources from various websites anytime by using internet., (c) Teaching aids and media : ICT is used mostly as a teaching aid in schools to, 1. use pictures, animations., 2. make the lessons interesting., 3. organize lessons., (d) Learning Management System (LMS) : A Learning Management System (LMS) is being, used by many countries to manage school systems. Using LMS a student can learn lessons, anytime and anywhere, submit queries, getting replies etc., Q8. Which software are used in digital communication?, Ans. Digital communication makes use of the computer for email, chatting, FTP, telnet, and video conferencing. The software used are Skype, WhatsApp, Gmail, Facebook,, Instagram, Twitter etc., Q9. For what purpose is IT used in business?, Ans. Computers are used in business organizations for payroll calculation, budgeting,, sales analysis, financial forecasting etc. IT facilitates marketing, customer visit, product, browsing, shopping basket checkout, shopping, receipt and process order., Q10. Which are the prominent areas where IT is used in science and engineering?, Ans. IT is used in science and engineering for performing complex scientific calculations., Computer Aided, Design (CAD) or Computer Aided Manufacturing (CAM) applications are used for drawing,, designing and, for simulating and testing the designs. IT is used for visualizing 3-D objects, Q11. List the various uses of IT in a banking system., Ans. Computer is an essential part of the modern banking system. Recurring deposits (eRD), Fixed deposits, 2

Page 3 :
(e-FD), money transfer from one account to another (NEFT, RTGS), online transactions are, done using Internet. Bank customers use ATM for cash deposits and withdrawal., Q12. Which are the different areas of healthcare where IT is used? And how?, Ans. ICT is used in the health sector in numerous ways. Hospital Management System is, used to maintain and, manage patients’ records. The computerized machines are used for ECG, EEG, Ultrasound, and CT Scan. Computerized machines are used in scanning and diagnosing different, diseases. Some of the machines are listed below :, a) Computerized Axial Tomography Machine (CAT): Using this machine three-dimensional, (3D) images of different parts of the body can be made., b) MRI (Magnetic Resonance Imaging Machine): MRI machines are used to give the digital, impression of internal organs of the body., c) Electrocardiogram (ECG) Machine: This machine is used to monitor the heartbeat., d) EEG (Electro - encephalography) Machine: This machine is used to record the activities, of the brain., e) Blood Sugar Testing Machine: This device determines the blood glucose level., Q13. List any 5 websites of the Indian government which provide IT enabled services to the, people., Ans. 5 websites of the Indian government which provide IT enabled services to the people, are given below :, 1) https://uidai.gov.in, 2) https://www.incometaxindia.gov.in, 3) https://parivahan.gov.in/parivahan, 4) http://www.upsc.gov.in, 5) https://eci.gov.in, , 3