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Check your Comprehension :, , I., 1., , Ans., 2., , Ans., , Ans., , Ans., , Ans., , Ans., , Share your responses, , The author says, “Let us make them better and better.”, What does the word ‘them’ stand for here? :, Them stands for “Our actions and our words.”, , Imagine that a parent of your, friend says, “Work only for, the result.” How would youlirespond to this statement?, , I would respond to this statement by saying, “Thank you sir., Thanks a lot for your kind suggestion.”, , What are the ways in which we usualiy thank a person, for having helped ?, , “I am very grateful to you”, or “You have been of great help,, I thank you from the bottom of my heart” are some of the, ways in which we usually thank a-person for having helped us., How do you react if others make you wait?, , We should not show our dissatisfaction or impatience. We should, listen to them first, for any explanation and then we should say, “It’s ok, It was a pleasure waiting for you”., , Why does the author lay emphasis on adding words to, our actions and also on adding actions to our words?, To make our action or words better, author lays emphasis on, adding words to action and also on adding actions to our word., , What sort of word and what kind of action would make, any situation better?, , “] am very sorry, giving you some trouble”, “one minute sir, we, will finish in no time”. These words make any situation better., Lending a helping hand to others would also make any situation, better., , Check your Comprehension :, , i., 1., , Share your responses :, How do you think doctors can improve their images with, , their language?, , Ans. Doctors treating patients can make their jobs much better if, , they choose to talk nicely to their patients. It is said that a, couple of friendly words from the doctor or even a smile can, go a long way in making the patients feel better.

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R COMPANIO ., in the autoriksh, , «4 his work sincerely, but did, , . uss:, responses: didh, es utomaD ., , Inthe first instance, e ot ast He could have said, “yes sir,, , e azer, He did not even look at, , er and drove., snot inao position to, , second ins ‘ket, but he showed courtesy by saying, 1 the auto”. He hailed, , r :, writer and helped the writer to go to Cen-k better by adding words., , 1 et., 3. tn ie to “alms to a beggars how should we, give it? : *, Ans. Wecan give alt, can be said nice, 4. How would pub, to the author?, ‘Ans. Author says that public notices shoul, , notice like “No smoking” can be written, like, “Thank you for not smoking”. In a hotel also, instead of, , writing “Don’t sit here for a long time”, it is better to write, , “Please make room for waiting customers”. Like this, public, ._ notices need to be changed in a polite way, says the author., 5. Pick out any public notice. Try to make it read more, , ns to a beggar ina better way: “Here, take this ,, ly and with some feeling., , lic notices need to, , dnot be rough or odd. A, in an innovative way, , re, , polite. /, Ans. a Se - 3 Please take permision to enter., ere for a long time - Kindly make room for waiting, No smoking . nn, Gorrie there _ = Thank you for not smoking. ,, - Please use public toilets and, , Check your Comprehension : ‘keep our surroundings clean., , IJ. Share your responses, , 1. What w, ord usuall . :, m ee A, ‘Ans ee with ane aa our enquiries more polite?, : word ‘Please? :, Normall ©’, usually mak : Fae, ly, most o makes our enquiries m i, f us ask “ Who’s this? when alee, , phone call. It, Eliow ae t sounds rough. Inst, . : e, 0 is calling please?” It eee a say “May, re polite., , 78, , aw drivers’, , be changed according

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Ans., , Ans., , Ans., , English - Il, , . Imagine that you are talking to someone on the phone,, , how would you start the conversation?, , We start our conversation by saying “May I know who is calling,, please: It is my pleasure to talk to you”., , Read paragraph-14 carefully. Do you agree with the, comparison made there? Discuss., , Yes, | agree with the comparison made in paragraph - 14. If we, want to converse with others, it is better to use ‘you’ first,, before ‘T’. It is more effective and more polite. But I don’t ~, agree with the comparison made about the use of letters in the, , -words. It sounds so contrived., , Why does the author say that there is no formula for best, action or best form of speech? :, , It may be noted that there is no limit to the improvement we, can make in our action or speech. Nor can we say that a, particular action or form of speech is the best. What is best, may depend on the occassion and it may be possible to, continuously make improvements. So the author say that there, is no formula for best action or best form of speech., , Think About the Text : :, , ao, ci., , Ans., , , , Working in pairs/groups attempt the following:, , ‘The author gives a number of instances of expressions, , that sound odd or unpleasant. Find ail such expressions, from the text and rewrite them in polite form.’, , Author gives a number of instances of expressions that sound odd or unpleasant and the polite form of those expressions 1s as, , follows. , . Thanks - Thanks a lot; | am very grateful to you; You have, , been of great help ; I thank you from the bottom of my heart., , . Munde hogappa - Maph karo (Please excuse) sorry, | am, , not able to give., , . No smoking - Thank you for not smoking., _ Don’t sit here for a long time - Please make room for waiting, , customers ; Kindly make room for waiting friends., , . Who’s this? - May J know who is calling please?, . Recall a situation that still makes you feel happy by the, , speaker’s words. Why? Discuss., , . Once the author called an auto and said ‘Central Market’. The, , auto man said ‘Sorry sit, It’s time for me to hand over the, , 719

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SUPER COMPANION Made Easy - 9, , auto”, and saying that he hailed another auto and asked, Central market?”. That man agreed and the, situation still makes us feel happy by the, words. Because this shows that we can say, most pleasant way. Auto man did his work, words to his actions and also adding actions t, C3. How can we react if someone says ‘no, , Ans. We can react ina polite way if someone, not actually aware of that person’s diffi, understand their situation. Our reaction 1, conditions, situation and their wa, in a polite way, the same pers, chance of changing their beh, , VOCABULARY :, , V1. Read the following statements and working in pairs/ groups,, , try to guess the meanings of the words in bold from the, context :, , “Guru,, author got in. This, first auto driver’s, “No” also, in the, better by adding, 0 his words,, , °? Why? Discuss., says ‘no’, as we are, culties. We have to, must depend on time,, y of saying ‘No’. If we behave, , On may say ‘yes.’ There is a, avlour immediately,, , 1. Success is a journey not a destination., Ans. Journey - The act of travellin, to travel a long distance (v)., destination - Journey’s end terminus, final., 2. Please make room for Waiting customers., Ans. make room for : leave, vacate., , g from one place to another (n), , 3. In posh restaurants, the waiters or stewards do say, “good, morning”., , Ans. Posh - Luxurious., , 5, , Steward - one who, takes care of and brings meals etc to, passengers on a ship, train or aircraft., , 4. On a certain occasion, | hailed an autorikshaw., Ans. hailed - signal to a taxi or autorikshaw to stop., , 5. Some don’t say anything but try to shun the beggar by their, body language., , Ans. Shun - keep away, avoid., , 6. And finally when the giving becomes inevitable, they give, grudgingly., Ans. Inevitable - something that cannot be avoided., Grudgingly - unwillingly, with a murmer., , 80

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7., , Ans., v2., , Ans., (ii), , 2, , a ge, , Ans,, , English - Il, , In South India, some restaurants are famous for the tasty fare, they offer., tasty fare - fine, good food offered at a meal., , (i) Work with your partner and match words under A with, their meanings under B., , (Refer to a good dictionary ifnecessary), , A B, 1. erstwhile (a) to be pleased when someone, praises you., 2. grateful. (b) avoid, reject, 3. flattered (c) feeling, or showing thanks », 4, shun ' (d) resent., 5. grudge (e) former, previous, , 1-(e), 2-(c), 3 -(a), 4-(b), 5 - (d)., , Fill in the blanks in the sentences below with appropriate, words or word forms from column (A) above., , Aditi vce having to pay so much tax., Santosh knew, Krishna was only ......--++ him because he, , wanted to borrow some money., Vittal’s ...ceeseeee friends turned against him., , Students have to be ......- S savsas to all the teachers for their help., , Rukmini has ...... publicity since she retired from theatre., 1. grudges, 2. flattering, 3. erstwhile,, , 4. grateful "5, shunned