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Pre- Work Immersion – Grade 12, Quarter 3 – Module 4: Rights & Duties of Employees & Employers,, Confidentiality in the Workplace and Effective Conflict Resolution, First Edition, 2020, , Republic Act 8293, section 176 states that: No copyright shall subsist in any, work of the Government of the Philippines. However, prior approval of the government, agency or office wherein the work is created shall be necessary for exploitation of such, work for profit. Such agency or office may, among other things, impose as a condition, the payment of royalties., Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names,, trademarks, etc.) included in this module are owned by their respective copyright, holders. Every effort has been exerted to locate and seek permission to use these, materials from their respective copyright owners. The publisher and authors do not, represent nor claim ownership over them., Published by the Department of Education - Schools Division of Pasig City, , Development Team of the Self-Learning Module, Writer:, , Arlene I. Donor, , Editor:, , Liza A. Alvarez, , Reviewer:, , Liza A. Alvarez, , Illustrator:, , Rowena Dimagiba, Allyssa Lacsamana, & Romeo Nicklaus Advincula, , Layout Artist:, , Bren Kylle A. Aveno, , Management Team:, , Ma. Evalou Concepcion A. Agustin, OIC-Schools Division Superintendent, Carolina T. Rivera, CESE, OIC-Assistant Schools Division Superintendent, Manuel A. Laguerta, Ed. D, Chief, Curriculum Implementation Division, , Education Program Supervisors, Librada L. Agon EdD (EPP/TLE/TVL/TVE), Liza A. Alvarez (Science/STEM/SSP/Research/Immersion), Bernard R. Balitao (AP/HUMSS), Joselito E. Calios (English/SPFL/GAS), Norlyn D. Conde EdD (MAPEH/SPA/SPS/HOPE/A&D/Sports), Wilma Q. Del Rosario (LRMS/ADM), Ma. Teresita E. Herrera EdD (Filipino/GAS/Piling Larang), Perlita M. Ignacio PhD (EsP), Dulce O. Santos PhD (Kindergarten/MTB-MLE), Teresita P. Tagulao EdD (Mathematics/ABM), , Printed in the Philippines by Department of Education – Schools, Division of Pasig City

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Pre-Immersion, Immersion, Module 41, Quarter, Rights and Duties of Employees, & Employers, Confidentiality, in the Workplace, and, Conflict Resolution

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Introductory Message, For the facilitator:, Welcome to the Pre- Work Immersion -G-12 Module on Rights & Duties of, Employees & Employers, Confidentiality in the Workplace and Effective, Conflict Resolution!, This module was collaboratively designed, developed and reviewed by educators from, Schools Division Office of Pasig City headed by its Officer-In-Charge Schools Division, Superintendent, Ma. Evalou Concepcion A. Agustin in partnership with the Local, Government of Pasig through its mayor, Honorable Vico, Sotto., The writers utilized the standards set by the K to 12 Curriculum using the Most Essential, Learning Competencies (MELC) while overcoming their personal, social, and economic, constraints in schooling., This learning material hopes to engage the learners into guided and, independent learning activities at their own pace and time. Further, this also, aims to help learners acquire the needed 21st century skills especially the 5, Cs namely: Communication, Collaboration, Creativity, Critical Thinking and, Character while taking into consideration their needs and circumstances., In addition to the material in the main text, you will also see this box in the, body of the module:, , Notes to the Teacher, This contains helpful tips or strategies, that will help you in guiding the, learners., , As a facilitator you are expected to orient the learners on how to use this, module. You also need to keep track of the learners' progress while allowing, them to manage their own learning. Moreover, you are expected to encourage, and assist the learners as they do the tasks included in the module.

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For the learner:, Welcome to the Pre Work Immersion Module on Rights & Duties of, Employees and Employers, Confidentiality in the Workplace and, Effective Conflict Resolution!, The hand is one of the most symbolized parts of the human body. It is often, used to depict skill, action and purpose. Through our hands we may learn,, create and accomplish. Hence, the hand in this learning resource signifies, that you as a learner is capable and empowered to successfully achieve the, relevant competencies and skills at your own pace and time. Your academic, success lies in your own hands!, This module was designed to provide you with fun and meaningful, opportunities for guided and independent learning at your own pace and time., You will be enabled to process the contents of the learning material while, being an active learner., This module has the following parts and corresponding icons:, Expectation - These are what you will be able to know after, completing the lessons in the module, Pretest - This will measure your prior knowledge and the, concepts to be mastered throughout the lesson., Recap - This section will measure what learnings and, skills that you understand from the previous lesson., Lesson- This section will discuss the topic for this, module., Activities - This is a set of activities you will perform., Wrap Up- This section summarizes the concepts and, applications of the lessons., Valuing-this part will check the integration of values in, the learning competency., Posttest - This will measure how much you have learned, from the entire module.

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EXPECTATIONS, This is your self-learning module on Pre-Immersion. All the activities, provided in this lesson will help you learn and understand Rights & Duties, of Employees and Employers, Confidentiality in the Workplace and, Effective Conflict Resolution!, After going through this module, you are expected to:, 1., 2., 3., 4., , get oriented on the rights of employers, employees and other persons;, realize the importance of practicing confidentiality in the workplace;, practice confidentiality in the workplace or wherever it is necessary; and, identify the techniques in solving and preventing conflict., , PRETEST, Directions: Identify whose duties or rights are the following. Choose among, the employer, employee or other person. Write A if it’s for the Employer, B, if, it is for the Worker/Employee, or C if it is for other person., _____1. Comply with Occupational Safety Health Standards including, training, medical examination and where necessary provision of protective, and safety devices., _____2. Comply with the provision of this R.A. 110581 and in any regulations, issued by the Secretary of Labor and Employment., _____3. Provide where necessary, for measure to deal with emergencies and, accidents including first aid arrangements., _____4. They shall have the right to report accidents, dangerous occurrences,, and hazards to the people concerned., _____5. The right to safety and health at work shall be guaranteed., , RECAP, Let us apply what you have learned in the previous module. Below is a picture, showing 10 hazards, identify at least 5 hazards and explain why they are hazards.

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Hazard, , Explanation/s, , LESSON, One of my nephews is a regular messenger from one of the Law Firms, in Manila. He uses a motorcycle in bringing the documents to the clients. One, day, he got a road accident. He fell from the motorcycle which caused him, bruises and leg injury. Eventually he was brought to the hospital by the, concerned citizens. Who do you think paid his hospital bills? What about his, absences/leave?, Yes, it is the Law Firm where he still works. The company paid all his, hospital bills. Besides, his leave for almost a month was still paid by the, company. In other words, though he was absent, he still received his salary., Why is this so? It is because of the rights of the workers and the, responsibility of the company once the accident happens during an, employee’s duty. For this module, you will be learning about the Rights and, Responsibilities of the Employers, Workers and Other Persons in the, workplace, including the lesson on Confidentiality in the Workplace., Republic Act No. 110581 is an Act Strengthening Compliance with, Occupational Safety and Health Standards and providing penalties for

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Violations Thereof. Its Section 1 tells that “The State affirms labor as a, primary social and economic force, and that a safe and healthy workforce is, integral part. The State shall ensure a safe and healthful workforce for all, working people by affording them a full protection against all hazards in their, work environment., Chapter III Section 4 of this R.A 110581 states the Duties and Rights of, Employers, Workers and Other Persons., Every employer, contractor or subcontractor, if any, and any person who, manages, controls, or supervises the work being undertaken shall:, Duties of Employers, 1. Furnish the workers a place of employment free from hazardous, conditions that are causing or are likely to cause death, illness r, physical harm to the workers., 2. Give complete job safety instructions or orientation to all the workers, especially to those entering the job for the first time., 3. Inform the workers of the hazard associated with their work, health, risks involved or to which they are exposed to., 4. Use only approved devices and equipment for the workplace., 5. Comply with OSH Standards including training, medical examination, and where necessary provision of protective and safety devices such, as personal protective equipment (PPE) and machine guards, 6. Allow workers and their safety and health representatives to, participate actively in the process of organizing, planning,, implementing and evaluating the safety and health program., 7. Provide where necessary, for measure to deal with emergencies and, accidents including first aid arrangements., So, which of those duties of the employers cited in the scenario from the, introduction was applied by the company?, Duties of the Workers, 1. Every worker shall participate in ensuring compliance with OSH, standards in the workplace. The worker shall make proper use of all, safeguards and safety devices furnished for the worker’s protection, and that of others, and shall observe instructions to prevent accidents, or imminent danger situations in the workplace. The worker shall, observe the prescribed steps to be taken in case of emergency., 2. The worker shall report to the supervisor any work hazard that may be, encountered in the workplace., Duties of Other Persons, 1. It shall be the duty of any person including the builder or contractor, who visits, builds, renovates, or installs devices or conducts, business in any establishment or workplace, to comply with the

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provision of this Act and in any regulations issued by the Secretary, of Labor and Employment., 2. Whenever two or more undertakings are engaged in activities, simultaneously in one workplace, it shall be the duty of all engaged, to collaborate in the application of OSH standards and regulations., Section 5 – 8: Workers’ Rights, 1. Workers’, Right To, Know, , 2. Workers’, Right to, Refuse, Unsafe, Work, 3. The Right, to Report, Accidents, , 4. Workers’, Right to, Personal, Protective, Equipment, (PPE), , Workers’ Rights, The right to safety and health at work shall be, guaranteed. All workers shall be appropriately, informed by the employer about all types of hazards, in the workplace, provided access to training and, education on chemical safety, and to orientation on, the data sheet of chemical safety, electrical safety, mechanical safety and ergonomical safety., The workers has the right of refusal to work without, threat or reprisal from the employer if, as, determined by the DOLE, an imminent danger, situation exits in the workplace that may result in, illness, injury or death corrective actions to, eliminate the danger that have not undertaken by, the employer., Workers and their representatives shall have the, right to report accidents, dangerous occurrences,, and hazards to the employer, to the DOLE and to, other concerned government agencies exercising, jurisdiction as the competent authority in the, specific industry or economic activity., Every employer, contractor or subcontractor, if any,, shall provide his workers free of charge protective, equipment for their eyes, face, hands and feet, and, lifeline, safety belt or harness, gas or dust, respirators or masks, and protective shields, whenever necessary by reason of the hazardous, work process or environment, chemical,, radiological, mechanical and other irritants or, hazards capable of causing injury or impairment in, any part of the body through absorption, inhalation, or personal contact. All PPE shall be of the, appropriate type as tested and approved by the, DOLE based on its standards., , Besides knowing the rights and duties of employers, employees and other, persons, you, who may be one of them soon need to learn what, confidentiality in the workplace is.

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In some instances, confidentiality refers to not discussing internal, goings-on with co-workers. In other instances, it refers to not sharing trade, secrets and other company information with competitors, the press or, anyone outside of your company., Confidentiality has both casual and legal definitions., Casual Definition of Confidentiality, If you repeat confidential statements made by co-workers, even if, the original source doesn’t hear about your gossip, the people you tell, might lose respect for you and no longer trust you. If you gossip with, customers, they might tell your competitors, who will be less likely to hire, you in the future., Examples of breaking casual, confidential communications are:, 1. repeating a co-worker’s opinion of his boss,, 2. revealing the fact that a peer is interviewing with another company,, 3. forwarding a confidential email from one employee to another,, 4. sharing information, you overhead others discussing or passing, around a document you found that wasn’t intended for others., So, those must be avoided if you become an employee or even a trainee., Legal Definition of Confidentiality, Once you become an employee or worker, you may have access to, information for your company such as salaries, employee perks, client, lists, trade secrets, sales numbers, customer information, news about, pending terminations, reasons for a firing, phone codes or computer, passwords. Your employers don’t want the employees to divulge or reveal, them to others when you are still working or even when you are leaving the, company. There instances that they will ask the employees to sign a, confidentiality agreement to keep the secrets even if they leave already., Legal Examples:, As an employee or worker, you must not divulge the following information:, recipes, research, financial information,, patents, website traffic statistics, customer lists, computer and building security information., production processes, companies that collect data on customers cannot share this information, with other companies unless it informs customers in advance, such as, when businesses share email lists. Personnel information is confidential,, and information in an employee’s file, such as social security number,, salary, health records, disciplinary actions and termination reason can’t, be discussed with other employees.

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Divulging inside information can damage your former employer,, allowing them to sue you to recover those damages. So, avoid revealing, confidential information to anybody., What is The Data Privacy Act of the Philippines?, The Data Privacy Act (DPA), or Republic Act No. 10173 was passed by the, Philippines Congress in 2012 and finally implemented five years later in, 2016. RA 10173 assures the “free flow of information to promote innovation, and growth” (Republic Act. No. 10173, Ch. 1, Sec. 2) while protecting the, users’ fundamental rights to privacy., How is it implemented?, RA 10173 protects and maintains the right of customers to confidentiality, by setting a legal list of rules for companies to regulate the collection,, handling, and disposal of all personal information., Companies legally responsible for keeping their customers’ data protected, from third parties or any form of misuse, internally or externally., What is “personal information?”, “‘Personal information’” refers to any information, whether recorded in a, material form or not, from which the identity of an individual is apparent or, can be reasonably and directly ascertained by the entity holding the, information, or when put together with other information would directly and, certainly identify an individual” (Republic Act. No. 10173, Ch. 1, Sec. 3)., What is “sensitive personal information?”, “(1) About an individual’s race, ethnic origin, marital status, age, color, and, religious, philosophical or political affiliations;, (2) About an individual’s health, education, genetic or sexual life of a person,, or to any proceeding for any offense committed or alleged to have been, committed by such person, the disposal of such proceedings, or the, sentence of any court in such proceedings;, (3) Issued by government agencies peculiar to an individual who includes,, but not limited to, social security numbers, previous or cm-rent health, records, licenses or its denials, suspension or revocation, and tax returns., Whatever kind of information may it be data information, medical, health,, personal and sensitive personal information, any worker or individual must, show confidentiality of information.

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Besides confidentiality, trainees, workers, employees and employers must, take into consideration also the conflict resolution and prevention in the, workplace., Conflict is a state of incompatibility of ideas between two or more parties or, individuals. It is also a natural disagreement resulting from individuals or, groups that differ in attitudes, beliefs, values or needs., Conflict Resolution Techniques, 1. Listen then speak out., It is better for the two involved parties to speak and listen to one, another to identify the root and nature of the conflict., 2. Gather the group., The employers must also arrange meeting to discuss the issue and, think of the immediate solutions to satisfy everyone., 3. Be impartial., Do not take sides but instead listen to both parties., 4. Do not postpone conflicts resolution., If the conflict arises, it is better to immediately address the issue., Postponing it may affect everyone’s performance and conflict might be, aggravated by others., 5. Promote teamwork., It is best to remind the staff the importance of working as a team., 6. Broadcast praises., If the good deeds are spread to everyone in the workplace, this makes, everyone motivated and encouraged to do the same., How will the conflict be prevented?, 1. Being open. It is better to express the issue and deal with them., 2. Maintain clear communication. Articulate thoughts clearly to one, another in the workplace., 3. Encourage different points of view and evaluate each fairly., 4. Demonstrate respect for team members rather than resorting to balme, game., 5. Keep team issues within the team. Talking of the issues outside will, result to bigger and longer conflict.

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ACTIVITIES, Activity 1: True or False, Directions: Write true if the statement is true, and false if it is incorrect. Write, your answers in your notebook., _____1. Ideas about what is private or secret can be very individual therefore, you should treat all information confidentially., _____2. If the conflict between two parties arise, it is best for the employers to, postpone addressing the issues right away., _____3. If your work situation puts you or others in unusual danger, you have, the right to refuse to work without telling to your supervisor., _____4. Employers should make every worker informed of the chemical,, electrical, ergonomical and mechanical safety., _____5. The individual’s medical record belongs to sensitive information., , Activity 2: My Actions, Directions: Read the following situations and answer the questions that, follow. Write your answers on a sheet of paper., 1. There is a group at work that often gossips about others on the job., You like these people but don’t want to be a part of the gossip scene., What will you do?, 2. Your supervisor wants you to work overtime every week, but you have, other commitments outside of work. What will you do?, 3. Your colleague in the company you are working has learned that the, manager’s brother has just been arrested for assault. He tends to, discuss this loudly wherever he is., What should you do without creating any conflict with your colleague?, Activity 3: Past and Future, A. You have probably experienced having conflict with a classmate in, your school, a conflict with your sibling/s at home or your friend,, groupmate or teammate. Share your experience on this in one or two, paragraphs. Content may include the root of the conflict, span of time, your conflict lasted, and how you resolved it. Write your paragraphs, on a sheet of paper you used in Activity 2.

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B. If you are given a chance to be a team leader of a certain organization,, how will you maintain harmony in the organization? What rules will, you implement? Enumerate them together with their importance or, reasons why., , WRAP–UP, To wrap-up everything you have learned today, read and answer the, following questions:, 1. Being a trainee or an employee someday, how will these rights and, duties help you in your job? Answer this in two sentences., 2. What is the implication to you of learning the confidentiality of data, information? How will you apply it now?, 3. You have also learned the resolution and prevention of conflicts. What, do you think is the importance of all of these at home, in school, in an, organization or in the company?, Write your answers on the same sheet of paper you used in the previous, activities., , VALUING, Write ways on how you will show commitment to your work. Start your answer, with this statement: I will demonstrate 100% commitment to my work as, a trainee or as an employee by:, ___________________________________________________________________________, ___________________________________________________________________________, ___________________________________________________________________________, ___________________________________________________________________________

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P O S TT E S T, Directions: Choose the letter of the correct answer., _____1. Computer passwords and telephone codes must be divulged to, anyone asking for it in the workplace., A. Always False, C. False, B. Partly true, D. True, _____2. What definition of confidentiality is being referred to by this example:, Telling that one of your colleagues is being interviewed in another company?, A. Casual, B. Legal, C. Layman, D. Formal, _____3. Refusal to work without threat or reprisal from the employer if, as, determined by the DOLE, an imminent danger situation exists in the, workplace that may result in illness, injury or death corrective actions to, eliminate the danger that have not undertaken by the employer., What does that statement indicate?, A. Duties, C. Responsibilities, B. Challenges, D. Rights, _____4. If you can keep confidential records and information to yourself, alone, what value do you manifest as an employee?, A. Confidence, C. Truthfulness, B. Flexibility, D. Trustworthiness, _____5. Imagine that you were in a certain company for an immersion. One, day you accidentally heard from the conversation of the two staff about a, critical issue in the company. What would you do?, A. I would just keep it to myself., B. I would share it only to my parents., C. I would go directly to my close employee and share about it., D. I would choose somebody from the company to make it secret too.

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KEY TO CORRECTION, , 1., 2., 3., 4., 5., , A, C, A, B, B, , Pretest, , 1. True, 2. False, 3. False, 4. True, 5. True, Activity 1, , Answers may vary, Activities 2 & 3, , 1. A, 2. B, 3. D, 4. D, 5. A, Posttest, , REFERENCES, Republic Act No. 110581, https://www.senate.gov.ph/republic_acts/ra%2011058.pdf, https://issuu.com/wacksvenzon/docs/work_immersion_workbook, Occupational Safety and Health Standards from Bureau of Working Conditions,, Department of Labor & Employment. February 2005, - May 2013. Manila:, Occupational Safety and Health Center, Department of Labor and Employment., Work Immersion Workbook. 2019-2020. New Cabalan Senior High School., Published by Wacks Venzon, https://issuu.com/wacksvenzon/docs/work_immersion_workbook, Employer & Employee OSHA Rights & Responsibilities, https://quizizz.com/admin/quiz/59dfc7d5324a8e1100f5314e/employer-employeeosha-rights-responsibilities, Accessed August 3, 2020, Sam Ashe-EdmundsUpdated June 29, 2018, What Is the Meaning of, Confidentiality in the Workplace?, https://work.chron.com/meaning-confidentiality-workplace-21886.html, Accessed, Aug. 3, 2020, Yulo, Sabina. The Data Privacy Act (RA 10173): Here’s What You Need To Know. April 11,, 2018. https://sprout.ph/blog/data-privacy-act/, Accessed August 4, 2020, Effective conflict resolution and teamweork skills, June2018., https://www.slideshare.net/Veron0320/effective-conflict-resolution-and-teamwork-skills., Accessed September 5, 2020, Confidentiality Manual. UK Quality Care Solutions Ltd., https://www.skillsforcare.org.uk/Documents/Recruitment-and-retention/Employing-yourown-care-and-support/Recruitment-models/My-Life/Session-one/Induction-WorkbookConfidentiality.pdf, Accessed Sept. 5, 2020