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. Which of these is not the correct mode for sending letters?, 1. By post, 2. By email, 3. By hand, 4. By bus, , . If you are writing a letter of complaint, how do you sign off your letter?, 1. Cheers, 2. Yours obediently, 3. Yours sincerely, 4. Any of these, , . When you are writing a formal letter, what information might you need?, 1. Date, 2, Name, 3. Address, 4. All of these, , . If you are writing a letter to the Repairs Department for a Television, purchased, how would you begin your letter?, , 1. Dear Manager, , 2. Hi, , 3. Dear Sir/Madam, 4. Dear all, , . If you are writing a complaint letter to your local council, what is the best way, , to end the letter?, , 1. Hope all is well., , 2. look forward to hearing from you as soon as possible., 3. Send someone round here now or else., , 4. lam tired of your department., , . If you are writing a letter of complaint to the Complaints Department of a, showroom because your repair has not been dealt with, how would you start, your letter?, , 1. Lam sick of this organisation., , 2. If you don't get someone out here quickly, I will call police., , 3. Iam writing to report a complaint which has not been attended about my, laptop., , 4, I have already filed a complaint with the Consumer Court.

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10., , 431.., , 12., , 13,, , . What is the missing word in this sentence? I am writing with ...........to my, , application., 1. regard, 2. relate, , 3. account, 4, due, , . The salutation of a formal letter must be:, , 1. simple, , 2. complex, 3. impressive, 4, illegible, , . Before you start a letter, the most important thing to think about is:, , 1. who is going to write it, , 2. who is going to read it, , 3. who is going to deliver it, , 4. who is going to post it, , You are writing to a company to register a complaint for repairs. What should, you include in your letter?, , 1. The exact name of the product, , 2. The goodwill of the company, , 3, The goodwill of the product, , 4, All of these, , When writing a letter to editor, you think about the newspaper to which the, letter is to be sent. What else is important?, , 1. Why you are writing, , 2. What you need to tell the reader, , 3. What you want the reader to do, , 4. All of these, , Why does it help to plan a letter?, , 1. You can make a list of all the points you want to include, , 2. You can decide how to order all the points in your letter, , 3. Both of these, , 4. None of these, , When you are writing a formal letter to an editor, what information do you, include?, , 1. Praise of the editor's good works, , 2. Both your address and the newspaper's address, , 3. Your date of birth, , 4. All of these

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14., , 15), , 16., , 17., , 18., , 19,, , 20., , When writing letter to an editor, which way of closing a letter would be best?, 1. Yours faithfully, , 2. Yours sincerely, , 3. Yours truly, , 4. All the best, , If you don't know the recipient’s name, how would you address the person?, 1. Dear Mr./Mrs., , 2. Dear Sir or Dear Madam, , 3. My dear, , 4. Hello, , The main point is written in which part of the letter?, , 1. Post Script, , 2. Closing, , 3. Opening, , 4. Body, , How would you address the recipient of a formal letter?, , 1, Dear Mr., , 2, Respected Sir, , 3. Mr., , 4. Hi, , ‘With best regards’ is used in which part of a formal letter?, 1, Heading, , 2, Opening, , 3. Closing, , 4. Body, , In order to have desired effect on the recipient, what should a formal letter, be?, , 1. In the proper format, , 2. To the point and relevant, , 3, Grammatically correct, , 4. All of these, , Formal letters produce immediate effect because they are:, 1. interesting, , 2. formal, , 3. informal, , 4. brief

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2A,., , 22., , 23,, , 24., , 25,, , 26., , 21s, , Simplicity in writing means:, , 1. the use of simple tense, , 2. the use of simple sentences, , 3. the use of simple words, , 4. plainness, , Which part of the letter contains the writer's address and date?, 1. Opening, , 2. Body, , 3. Salutation, , 4. None of these, , Where should one write the date on your letter?, , 1. Below sender’s address, , 2. Above sender's address, , 3. Below recipient's address, , 4. Above subject line, , The paragraphs where comparative study of two or more things is done are, called _____. paragraphs., , 1. Grammatical, , 2. Pictorial, , 3. Analytical, , 4. None of these, , Which of these can be used in analytical paragraphs?, , 1. Maps, , 2. Charts, , 3. Tables, , 4. All of these, , Which of these expressions indicate that the given paragraph is an analytical, paragraph?, , 1. One-half, , 2. Away, , 3. There, , 4. All of these, , Which of these is a time phrase used for analysis of line graph?, 1. A growth, , 2. Remain stable, , 3. Peak at, , 4. In following days

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28,, , 29., , on Fs wn eB, , Which of these forms a part of the vocabulary in interpretation of a line graph?, 1. Mountain, , 2. Valley, , 3. Plateau, , 4. River, , Which of these is not correct in relation to analysis and interpretation of, graphs?, , 1. Read question carefully, , 2. Make relevant comparisons, , 3. Avoid repetitions, , 4. Add your own information, , Answers, , . By bus, , . Yours sincerely, , . All of these, , . Dear Sir/Madam, , . [look forward to hearing from you as soon as possible, , . Lam writing to report a complaint which has not been attended about my, , laptop, , . Regard, , . Simple, , . Who is going to read it, 10., 1,, 12,, 13., 14,, 15,, 16., 175, 18., 9:, 20., 21,, 22;, 23,, 24., , The exact name of the product, All of these, , Both of these, , Both your address and the newspaper's address, Yours sincerely, , Dear Sir or Dear Madam, , Body, , Dear Mr., , Closing, , All of these, , Brief, , The use of simple sentence, Opening, , Below sender's address, , Analytical