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How to check Cash Card Log, Cashier and OIC can check the status of Cashier of each customer from Purchase, Ship, PIN or, Lost. Before processing the renewal of customers. If customer status is PIN or received the, Initial Pin the Loan Proceed will be automatically transferred to Cashcard otherwise it will be, disburse at the branch, * Reports, *Cash Card, , * Cash Card Log, , * Select the Dept. code, *Type the full Name of Customer, *Change date Be. 2019 to 1019, * click Search, , Result will show below, * Check the status of customer cash card, , * click The Cash Card number to expand the status and view history of cash card of customer

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this portion is cash card status, , this Portion is the historical period of Cashcard of customer, Status of Cash card, Initially the first rows show with status “PIN” is generated by the head office(Cash Card Department), to encode the cash card number and it initial PIN to the system, Purchase= the Process of purchasing the cashcard by MVL customer, Ship= Cashcard shipment from Cash Card Department to branch, PIN= Initial PIN was sent to MVL customer’s Registered Mobile number, Replace= From NO ENV to EMV chip Cash Card replacement, Lost= Cash Card is disable from the system for the reason that it was lost to avoid transferring, the loan proceed of MVL customer if the cash card was not on their possession., , How to Check the Aging of CashCard, All cash cash card of MVL customer which status is been SHIP it must be released to MVL, customer once it arrived to get the Initial Pin of the cash card to avoid over process of cash card, with Ship Status., If the Ship status reach the allocated number of Cashcard in a Branch the system will, automatically hold the purchasing of new cashcard., If the Cash Card status is Purchase and the MVL customer is already pastdue or close account, and was not going to renew request the Cashcard purchase to be reverse and must be claimed by, the customers, if The status of the customer is Ship but MVL customer is already pastdue or close account the, cashcard must be requested to be Force CCPIN to remove the cashcard from aging

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* Reports, *Cash Card, , *Aging of cash Card upon Purchase or in Transit, , To Check the Status of all cash card Purchases, * select the Department no., *Change Preference to Purchase, *Change over due from “10” to “0”, * then Click Search, If Cashier wish to check only One customer just, type the First Name and Last name of customer, Then Result will show below, to Check the Status of Ship Cash Card is same, procedure just Change preference from purchase, to Ship, , How to Check Uploaded transaction of cashcard of Customer (or if the, Customer Net Proceed is already Transferred to Cash Card), Once MVL customer who has active cash Card sent the text command Agree the Transaction, will be temporary stored to the uploaded Transaction. It has 2 Status;, For Upload= is in process of transferring, Uploaded = is all Transferred successfully, * Reports, *Cash Card, , *Uploaded Transaction

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* select Department, * Type the Name of Customer, * Adjust the date of renewal From Date Beginning, and Date end, *Change status For Upload(if the Result shows it, Means that it is still processing), * Change Status Uploaded(If the Results Shows it, means that the transaction or Net Proceed is, already transferred to Cash Card), * Click Search, note give at least 10-15 mins grace period to, inform the customer if the status is already, Uploaded before informing that the Loan Proceed, is already transferred, Sample Result of Uploaded transaction, , How to Check Monitoring of Cash Card per Status, Status of Cash card latest Fiscal year March 31 2021- April 1,2022, * Select Department number, * Change status to be check, • Purchase, • Ship, • Lost, *Click Search