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Characteristics of a good written about, communication, Characteristics of a good written communication are discussed below:, 1., , Easy language: Easy language should be used in written, communication. The sentences of written communication must be, understandable to the reader., , 2. Structure: Definite structure must be followed in drafting any, written document. Every written form has its own structure., 3. Accurate and precise: A well-written document must be accurate, and precise. Written communication insists on greater accuracy and, precision., 4. Direct speech: Direct speech should be used in written, communication. Indirect and passive sentences must be avoided., 5. Paragraph design: A good written communication bears a, paragraph design. Paragraphing is also important to clear, communication., 6. Error-less: A well-written document must be free from error in both, grammar and language., 7., , You-attitude: There must be your attitude in written, communication. The reader can be impressed for this., , 8., , Personal and organizational images: A good written, communication bears the personal image of the writer. It also, increases the organizational image as a whole

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Demerits of written communication, , Lack of secrecy, Written communication is exposed to everyone who is concerned with the, message or information. So there is a chance of leakage of information from any, employees which may cause a huge loss to the organization., Expensive, Such communication is expensive. It involves expenditure in purchasing paper,, .ink, typewriting, and printing machine as well as the maintenance of such, equipment and machines., Wastage of time, Such communication is time-consuming. From start to end it takes a lot of time. A, message is sent through a mechanical device like a telephone may take a, moment to reach a destination; whereas a message if sent through any written, device like a letter may require two, three, or even more days to reach the, destination., Late Feedback, In written communication, the receiver opens the letter and reads it very, attentively taking more time. When he responds to the letter, he takes some, additional time to answer according to the requirement. For this reason, feedback, is delayed., Lack of Direct Relations, Through written communication, there is very little scope for a personal, relationship to grow between the sender and the receiver. Lack of personal touch, may cause a communication gap or delayed communication., Lack of flexibility, There are some pre-determined formalities which are required to be maintained, while making written communication. Observation of such formalities is a lengthy, process. If any immediate change is required, it is not possible instantly due to, the lack of flexibility in written communication.

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Red-tapism, Written communication facilitates red-tapism. A message from the chief, executive reaches its destination via different sections of people. It may happen, that an urgent letter or message is kept on a file without any action. The, concerned persons intentionally do such which causes a delay in processing, information. Due to this red-tapism, quick decision making is hampered., Useless for the illiterate, If the receiver is illiterate then written communication does not make any sense., So, such communication is meaningless to the illiterate people. This causes, ineffective communication., Cost of filing and indexing, This is an additional cost to be borne by the Organization. Written communication, is documented or filed for future purposes. Expenditures are required to be, incurred for making racks and arranging other equipment., Flattery and Inflated information, If any message is supposed to go against the interests of employees or higher, officials then there is a chance of fabrication of such a message by the, concerned person. To gain extra advantage or to avoid criticism, such a person, may flatter and inflate information in the written message., Delayed correction, In written communication due to the lack of direct contact between a, communicator and communication, any mistake if occurred takes huge time for, its correction. Even if the mistake is identified immediately, still its correction is, not possible. For Example, a letter that is posted cannot be brought back for, correction if any mistake is identified later on., Complexity and sluggishness, To determine the objective of sending any message. Drafting of such message, and therefore sending the message to the receiver involves observation of, various rules, procedures, or formalities. Furthermore, there is a delay in, feedback in such communication. The whole process involves complexity and, sluggishness., The above demerits are required to be addressed while making written, communication. Such demerits should be minimized to make effective, communication, , Types of Written Communication, There are two main types of communication: oral and written. Written, communication involves any type of message that makes use of the written word.

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Written communication is the most important and the most effective of any mode of, business communication., Some of the various forms of written communications that are used internally for, business operations include:, •, •, •, •, •, •, •, , Memos, Reports, Bulletins, Job descriptions, Employee manuals, Emails, Instant messages, , Examples of written communications generally used with clients or other businesses, include:, •, •, •, •, •, •, •, •, •, •, •, , Email, Internet websites, Letters, Proposals, Telegrams, Faxes, Postcards, Contracts, Advertisements, Brochures, News releases