Page 1 : Name of the Trade - Employability Skills - 2nd Year, #, , Question, , OPT A, , OPT B, , OPT C, , OPT D, , Ans, , repair, , repaired, , was repair, , was repaired, , D, , are, , can, , be, , is, , D, , 3 Come tomorrow and fix the door knoThis sentence is -----------., , interrogative, , imperative, , exclamatory, , none, , B, , 4 How effective the CTS training has been! This sentence is -----------., , exclamatory, , imperative, , declarative, , none, , A, , impolite, , informal, , formal, , none, , C, , 6 The customer requested the lady executive to display the, different mobile phone models. The customer asked ------to mention the cost of the mobiles too., , him, , his, , her, , It, , C, , 7 The ITI Principal called Manoj. The Principal asked ------to show ----- hall ticket for the CTS examination., , him, his, , him, her, , her, his, , her, him, , A, , formal communication, , informal communication, , polite communication, , none, , B, , 1 The plumber ------------ the pipes yesterday., , 2 Kumar ---------- a good carpenter., , 5 While addressing your boss, you should be ------------., , 8 Hi, how are you? What’s up? – These are examples of -----------.

Page 2 : 9 How do you come to work? What is your qualification? –, These are examples of ------------., , formal communication, , informal communication, , impolite communication, , Improper communication, , A, , 10 If you meet your supervisor in the grocery store, you will -----------., , turn your face and go, away, , run to him/her and hug, him/her, , greet him/her formally, , greet him/her informally, , C, , 11 When you borrow a screwdriver from a trainee, you should, say, ‘--------, , Give me your screwdriver, , Can you give me your, screwdriver?, , What a nice screwdriver, you have!, , Spare me your screwdriver, , B, , 12 The company asked the carpenter to design a box with the, given dimensions. When it was approved, he made many, more -------------- for the company., , box, , cabinets, , boxes, , numbers, , C, , 13 Magnificent, large, thin, lengthy, square, bright, sharp, hard, – are examples of ------------., , describing words, , action words, , pronouns, , naming words, , A, , action words, , pronouns, , describing words, , naming words, , D, , pronouns, , action words, , describing words, , naming words, , B, , design, , punctuation marks, , formal communication, , none, , B, , impolite communication, , formal communication, , informal communication, , oral communication, , B, , 14 Table, wire, socket, cable, hammer, nail, pipe, motor,, refrigerator – are examples of ------------., , 15 Fix, measure, pull, lift, grind, mix, operate – are examples, of -----------., , 16 Commas, full stops, question marks – are examples of -----------., , 17 You are requested to complete the given assignment by, Monday. This is an example of ----------------.

Page 3 : 18 Gestures, facial expressions, eye contact are examples of -----------., , verbal communication, , non-verbal communication, , acting skills, , communication skills, , B, , 19 I have received complaints about workplace safety., Please check them immediately and share the details with, me. This is an example of ------------., , casual communication, , formal workplace, communication, , informal communication, , informal workplace, communication, , B, , establish cordial, relationship, , A, , 20 Greetings help you to ------------., , 21 When you meet the instructor inside or outside the ITI, it is -----------., , 22 In the context of an interview --------------- greetings is to be, used., , 23 When you make an enquiry at a bank, it is -----------------situation., , 24 During the COVID-19 pandemic, it is better to ------------------------- than shake hands, and say Namaste than -----------------------., , 25 A good --------------------------- helps to create a good first, impression., , 26 We may have to introduce colleagues, peers and superiors, in ------------------------------ context., , establish a connection, establish a connection, establish a connection, with someone you meet in with someone you meet in with someone you meet in, formal and informal, formal situations., informal situations., situations., always formal, , always informal, , formal inside the ITI, , informal outside the ITI, , A, , formal, , informal, , friendly, , cordial, , A, , an informal, , a formal, , a friendly, , a casual, , B, , hug, wave hands, , wave hands, hug, , hold hands, hug, , none, , B, , family, , friend, , self-introduction, , all of the above, , C, , self-introduction, , informal, , formal, , official, , C

Page 4 : 27 A quick self-introduction is called ---------------.., , elevation pitch, , elevator tone, , elevator pitch, , elevation tone, , C, , 28 When you attend a friend's wedding with your father, you, may have to introduce your father to your friend and your, friend to your father. What kind of situation is it?, , elevator pitch, , formal, , informal, , elevation tone, , C, , 29 As a customer sales executive in an electrical appliances, showroom, your greetings and introduction of your, instructor to your supervisor shall be _______, , descriptive, , formal, , informal, , elevator tone, , B, , customer service, executives, , sales supervisors, , ITI instructors, , role models, , D, , 31 Role models --------------------------- people to follow them., , elevate, , instruct, , inspire, , none, , C, , 32 Role models inspire people to follow them though they, have ----------------------- and have met -------------------------., , elevation, failures, , strengths, failures, , weaknesses, failures, , elevation, successes, , C, , 33 Human beings are ------------------------ by nature. It is the, cultivation of ------------------ habits that makes one a better, person., , perfect, good, , perfect, strength, , imperfect, good, , imperfect, weak, , C, , strengths, , elevations, , imitations, , weaknesses, , D, , noticed, unnoticed, , elevator, noticed, , unnoticed, noticed, , none, , A, , 30 --------------------- are persons with very good behaviour,, achievements and lead as an example., , 34 The set of imperfections in a person is called -------------------, , 35 Strengths of role models get ---------------------- while, weaknesses get ------------------------------.

Page 5 : 36 While we are at home or with friends, we use -------------------------------- verbal communication., , influence, , informal, , formal, , none, , B, , 37 When we greet our superiors, managers and boss we, greet them -----------------------., , informally, , casually, , formally, , indifferently, , C, , verbal, non-verbal, , speaking, writing, , speaking, formal, , writing, informal, , A, , verbal communication, , formal communication, , informal communication, , non-verbal communication, , D, , 40 Working with others to find a mutually agreeable solution is, called ----------------------, , persuasion, , communication, , negotiation, , assertion, , C, , 41 Communication within an organization is ----------------------with superiors and can be --------------- with friends and, colleagues., , informal, formal, , informal, non-verbal, , formal, informal, , non-verbal, informal, , C, , 42 ‘Good morning’, ‘nice to meet you’, ‘How have you been?’, – are examples of ---------------, , formal greetings, , informal greetings, , superiors, , organizations, , A, , informal, , non-verbal, , formal, , verbal, , B, , formal workplace, , informal workplace, , non-verbal workplace, , none, , A, , 38 Spoken communication is not only --------------------------- but, also -------------------------------------, , 39 What we communicate without words, but with body, language is an example of ----------------------, , 43 Writing emails, letters, memos, orders, filling forms,, minutes, contracts, proposals and quotations are examples, of ----------------------------- workplace communication., 44 Writing a leave letter is part of -------------------------communication.

Page 6 : 45 Please be informed that the annual staff meeting has been, ------------------- to be ------------------- on the 1st of November., , conducted, confirmed, , 46 Reena has --------------------- to avail leave for 2 days to ------ submitted, attend, planned, -------- her cousin’s wedding. She has ------------------ the, letter to the supervisor., , listened, conducted, , conducted, listened, , confirmed, conducted, , D, , planned, attend, submit, , plan, attended, submitted, , planned, attend, submitted, , D, , 47 magine you have --------------------- ABC company as a, craftsman. --------------- an email to be sent to your, supervisor., , join, written, , joined, written, , joined, wrote, , joined, write, , D, , 48 ---------- the role of the supervisor to -----------------------instructions to the craftsmen on safety in the workplace., , played, give, , played, gave, , play, give, , played, given, , C, , 49 --------- a note to be------ to the newly recruited craftsmen, about safety., , written, circulate, , write, circulate, , write, circulated, , written, circulated, , C, , 50 ------------ means the immediate surroundings to the place, one lives in., , Workplace, , Facilities, , City, , Neighbourhood, , D, , 51 A town is--------- than a village, but---------------- than a city., , larger, smaller, , small, large, , smaller, larger, , smaller, large, , A, , buy, , sell, , borrow, , none, , C, , are, next to, , is, next to, , is, next, , are, next, , B, , 52 We -------------------- books from a library., , 53 There ------------- a coffee shop --------------------- the park.

Page 7 : 54 The area is --------------------- as the houses in it cost a lot of, money., , beautiful, , expensive, , safe, , big, , B, , 55 There are --------------------- apartments in my, neighbourhood., , spacious, , school, , kind, , fresh, , A, , boring, , safe, , school, , fresh, , B, , 57 There is water scarcity in the locality. The area is -----------------., , polluted, , noisy, , dry, , uneven, , C, , 58 Transportation to some rural areas is difficult as the roads, are -----------., , polluted, , dry, , spacious, , uneven, , D, , on, , in, , near, , over, , C, , 60 There is a garden with ----------------- flowers in our, neighbourhood., , safe, , clear, , lovely, , none, , C, , 61 Can ----------- tell --------- about the strengths of the, neighbourhood?, , me, you, , your, me, , you, my, , you, me, , D, , keep, into, , keep, on, , throw, into, , throw, between, , C, , 56 It is a ---------------------- locality. One need not fear., , 59 There is a big playground ----------------------- our house., , 62 There is a lake near the are Sometimes, people------garbage ------ it.

Page 8 : 63 The conditions in a place that ----------- the behaviour and ------------- of somebody or something is called the, environment., , affected, develop, , affect, development, , affected, development, , affect, developed, , B, , 64 A ------- maintained neighbourhood is a-----------environment to live in., , good, good, , well, well, , well, good, , good, well, , C, , 65 Identify the opposites:, clean x -------------------,, healthy x -----------------., , dirty, health, , dirty, healthy, , dirt, unhealthy, , dirty, unhealthy, , D, , 66 Rainwater harvesting ---------------------- to prevent water, scarcity., , gives, , gave, , help, , helps, , D, , 67 ----------------------- of trees ----------------- the environment., , plant, save, , planting, saves, , planting, save, , plant, saves, , B, , 68 You can express your views by------ or--- to the problems, and solutions., , agree, disagree, , agreeing, disagree, , agree, disagreeing, , agreeing, disagreeing, , D, , 69 There -------- instructions to be ------- to maintain, neighbourhoods well., , is, followed, , are, follow, , are, followed, , is, follow, , C, , 70 --------- air pollution by using bicycles ------------------ the, campus., , Use, inside, , Get, above, , Control, inside, , Control, between, , C, , Turn on, , Switch on, , Turn off, , all of the above, , C, , 71 ----------------------------- the computer every day after use.

Page 9 : 72 Hobbies ------------- to activities that we ----------- in our, leisure time., , take, do, , refer, did, , refer, do, , refers, do, , D, , is, , was, , were, , are, , D, , tallest, , highest, , higher, , taller, , B, , 75 The world’s ----------------------- beach is along the Bay of, Bengal in Tamil Nadu., , highest, , longer, , longest, , high, , C, , 76 One of the seven -------------- of the modern world is located, in Agra in Uttar Pradesh., , wonder, , wander, , wanders, , wonders, , D, , climb, are, , climbing, was, , climbing, is, , climbing, are, , D, , 78 Adventures --------- risks and are -------- to people who, undertake them., , involves, exciting, , involve, excited, , involve, exciting, , involved, exciting, , C, , 79 Many people -------------------- water sports ----------------surfing, scuba diving in the ocean apart from fishing., , like, enjoy, , liked, enjoy, , enjoy, liked, , enjoy, like, , D, , 80 There -------- famous mountains -------------- beaches in, India., , is, and, , are, and, , are, but, , is, but, , B, , 73 Gardening, reading, collecting stamps, singing --------------some examples of hobbies., , 74 The Jog falls is the second ------------------------ waterfall in, India., , 77 ----------------------- mountains, trekking, surfing and scuba, diving -------------- called adventures.

Page 10 : 81 Fuji ----- an active volcano about 100 kilometres southwest ------ Tokyo., , are, of, , is, for, , is, of, , are for, , C, , 82 The White Cliffs of Dover --------------- on the coastline -----England., , are, of, , is, of, , are, for, , is, for, , A, , 83 Everest, the ----------------------- peak in the world, ----------in Tibet., , high, is, , higher, is, , highest, is, , highest, are, , C, , 84 Jumping --------------- a great height while connected ------------ a large elastic cord is called bungee jumping., , for, to, , for, for, , from, to, , from, for, , C, , 85 I will arrange --------------- the tickets ----------- Pune., , for, to, , to, to, , to, for, , for, above, , A, , 86 Adventure sports --------------- be jumping -------- great, heights, diving deep ------------ the sea, or flying -------- the, air., , can, from, on, in, , can, from, into, in, , can, of, of, in, , can, of, in, of, , B, , 87 ------------------ employees to ask questions. ---------------- a, team atmosphere., , Respect, Encourage, , Encourage, Develop, , Encourage, Take, , Respect, Take, , B, , 88 Rearrange the jumbled words to identify the correct option., ‘two, process, communication, way, is, a -----------------, , A two process is way, communication., , Communication is a two, way process., , Communication is a, process two way., , Two is a process way, communication., , B, , Instruct, speak, , Observe, speak, , Observe, notice, , Instruct, notice, , B, , 89 -------- people’s body language and how they -----------when they talk over the phone.

Page 11 : 90 Every time you --------- an email, try to ------------- something, from it., , learn, see, , learned, see, , see, learned, , see, learn, , D, , 91 ---------- fidget. ------------- and smile. -------------- composed., , Don’t, Blink stay, , Don’t, Relax, Stay, , Don’t, Blink, Well, , Don’t, Instruct, Stay, , B, , 92 There are many dos and don’ts to be ------------------------------ while preparing for/attending an ------------------------., , there, interview, , identify, interview, , identified, interviewed, , identified, interview, , D, , know, in, , know, of, , keep, in, , keep, of, , C, , 94 ----------- for your turn. Do not -------------------- the officials at, the venue, asking for your turn., , ask, problem, , rush, problem, , Wait, trouble, , Clean, trouble, , C, , 95 Tell us about a difficult situation you have ------ and how, you ----------- to come out of it., , face, manage, , faced, manage, , face, managed, , faced, managed, , D, , Lens, , Len, , Lense, , Lenses, , A, , Beautiful, , Park, , Wave, , Sea, , A, , Build relationships, , Create misunderstanding, , Successful Planning, , See effective results, , B, , 93 Always -------- your mobile phone ----- silent mode during, an interview., , 96 The singular form of lenses is_____, , 97 Which word is an adjective_____, , 98 Miscommunication can lead to -----------------.

Page 12 : 99 For effective communication -----------------., , Keep Listening., , Keep Talking., , Listen and talk carefully., , Listen carefully but talk, unnecessarily., , C, , DVD, , CD, , RAM, ROM, , USB, , C, , Feeling of joy, , Feeling of surprise, , Feeling of delight, , Feeling of, frustration/disappointment, , D, , 102 How many days does it take to form a habit?, , 10, , 11, , 15, , 21, , D, , 103 Factories Act was introduced in -----------------., , 1948, , 1956, , 1949, , 1980, , A, , 104 Wages are paid -----------------., , Daily, , Monthly, , Quarterly, , Yearly, , B, , Productive, , effective, , Reliable, , Selfish, , A, , Personal Productive, Equipment, , Personal Protective, Equipment, , Productive Personal, Equipment, , Personal Protective Engine, , B, , Training only, , Jobsite Experience only, , Training and Jobsite, Experience, , Incentive, , C, , 100 Primary storage devices are -----------------, , 101 What is stress?, , 105 When a worker contributes to bring the best output by, using the available resources, the worker is -----------------., , 106 PPE means -----------------., , 107 Productivity can be increased by offering -----------------.

Page 13 : 108 ----------------- protect hands from cuts, burns or harmful, liquids., , Goggles, , Gloves, , Ear plugs, , Helmets, , B, , 109 Which of these is not an entry level job after ITI for interior, designers?, , Specialist, , Interns, , Junior Interior Designer, , Design Assistant, , A, , 110 Quality Management system makes use of some tools for, problem solving. Which of the following is not one of them?, , fishbone diagrams, , 5D and 5S methods, , 4D and 4S methods, , Kaizen principle, , C, , 111 ISO stands for ----------------- ., , International Order for, Standardization, , International Organizers, for Standardization, , International Organization, for Stabilization, , International Organization, for Standardization, , D, , 112 BIS stands for ----------------- ., , Bureau of Indian, Standards, , Bureau of International, Standards, , Bureau of Indian States, , Board of Indian Standards, , A, , Satisfy only my needs, , Solve someone’s problem, , Save the world, , None of the above, , B, , 114 In social media, we use ------------ to convey our feelings, and emotions., , emoji's, , gestures, , eye contact, , bodily movements, , A, , 115 We select the ------------------------- emoji to express our, feelings., , random, , perfect, , odd, , none, , B, , we are bored, , words are not enough to, express our feelings, , we do not want to write, , we are lazy, , B, , 113 The business idea should ----------------- ., , 116 We use emoji's when ----------------------------------

Page 14 : 117 When we strongly feel or react situations or with particular, people, we are using our ----------------------------------, , 118 It is important to -----------------------., , emotions, , accept, understand and, manage our emotions, , health, , money, , none, , accept, misunderstand, refuse, misunderstand and accept and misunderstand, and manage our emotions, manage our emotions, emotions, , A, , A, , Intelligence, , Artificial intelligence, , Emotional Intelligence, , split personality, , C, , 120 A person with high emotional intelligence has ----------------------., , lot of negative qualities, , ego, , lot of positive qualities, , a job, , C, , 121 When something good happens to us, we feel -----------------------, , irritated, , angry, , negative emotions like, anger, , positive emotions like, happiness, , D, , accept and understand, emotions, , express emotions, , manage emotions, , reject emotions, , A, , successful, , hurting ourselves and, others, , hurting others, , hurting ourselves, , B, , finding solutions to deal, with negative emotions, , fighting with others, , developing negative, emotions, , developing positive, emotions, , A, , laughter, , people, , others, , anger, , D, , 119 A person’s ability to understand and manage emotions, properly is called -----------------------., , 122 The first step to manage emotions is to -----------------------., , 123 When we do not express our emotions, we may end up -----------------., , 124 Expressing ourselves helps in -----------------------., , 125 If we do not learn how to control-------------, it can spoil, relationships.

Page 15 : 126 What is the process of formally introducing oneself called?, , hiring, , decision, , self-introduction, , seeking, , C, , 127 A good self-introduction will help in making a ---------------decision., , chatting, , transfer, , hiring, , family, , C, , feel bored, , search for jobs, , feel relaxed, , feel free, , B, , internships &, apprenticeships, , personal travel, , shopping, , during interview, , A, , negative impression, , money, , good positive impression, , offer of appointment, , C, , 131 Self-introduction should show how ----------------------- your, are., , dull, , confident, , angry, , weak, , B, , 132 A quick summary of yourself is called an ----------------------., , angry tone, , easy speech, , elevator pitch, , emotional talk, , C, , 133 Introducing oneself in a smart and powerful way in just 30, seconds is called ----------------------, , elevator pitch, , briefcase, , speech, , quick call, , A, , tell me about yourself, , Feedback, , what is quarantine?, , 128 All of us ---------------------- on completion of the course., , 129 TI trainees meet industry professionals during ---------------------., , 130 Good self-introduction help to make ----------------------, , 134 The most frequently asked question in an interview is-------------------, , where is my pen?, , A

Page 16 : 135 Everything about a person on the internet like profile on, Facebook, Twitter and Instagram is called ----------------------, , online profile or digital, footprint, , social media, , ecosystem, , networking, , A, , 136 Identify the professional networking platform from the given, options., , Facebook, , Snapchat, , LinkedIn, , WhatsApp, , C, , 137 When you explore LinkedIn to know about companies, its, employers, get industry updates, etc., you are exploring it ---------------------., , none, , networking, , building your brand, , as a research tool, , D, , 138 When a person is given information about how he/she is, doing in an effort to reach a goal, it is called ---------------------., , verification, , argument, , feedback, , frightening, , C, , 139 Giving information in a manner that does not attack a, person, but brings possible changes to the behaviour is, called ----------------------., , suggestion, , pleasing, , effective feedback, , none, , C, , 140 When your instructor decides to cancel the industry visit,, you feel---------, , Feel confused, , Feel disappointed, , Feel stressed, , jump in happiness, , B, , 141 When others observe you and share what they feel about, your performance, they ----------------------., , want to make you feel bad, , don’t like you, , are your enemies, , are giving you feedback, for improvement, , D, , improve, , feel bad, , be insulted, , feel uncomfortable, , A, , constructively, , to discourage, , to hurt the receiver, , to demoralize, , A, , 142 An employee gets feedback from supervisors, HR and, other colleagues to, , 143 Negative feedback is usually given ----------------------.

Page 17 : 144 To improve your listening skills and become a better, communicator, you need to ----------------------., , start listening actively, , ignore listening, , be indifferent, , listen partially, , A, , 145 “Your assignment is not like that of the others in your class., Why aren’t you studying?” is an example of ---------------------., , positive feedback, , encouraging comments, , negative feedback, , usual comment, , C, , 146 Giving positive comments followed by suggestions for, improvement and closing with positive comments is called ---------------------., , negative feedback, , listening technique, , Burger feedback, technique, , Positive feedback, , C, , 147 When you provide feedback, tell the listener that you are, providing -------., , negative feedback, , comments, , constructive feedback for, improvement, , suggestions, , C, , commenting, , looking inwards, , feedback, , looking forward, , B, , constructive criticism, , positive feedback, , negative feedback, , self-reflection, , D, , more self-aware, , peaceful, , none, , discouraged, , A, , informal communication, , formal communication, , resumes, , families, , B, , formal communication, , discussion, , none, , informal communication, , D, , 148 Self-reflection is the process of ----------------------., , 149 When we take time to think and pay attention to our, thoughts, emotions, decisions, and behaviour, it is called ---------------------., , 150 Identifying things that are under our control and those that, are not under our control, helps us to be ----------------------, , 151 Official conversations are part of ----------------------., , 152 Conversation between family members at home or casual, conversation between employees is ----------------------.

Page 18 : 153 Single strand communication, gossip, cluster and, probability are examples of ----------------------., , informal communication, , feedback, , formal communication, , burger feedback, , A, , non-verbal communication, , feedback, , verbal communication, , none, , C, , helps to communicate, clearly, , confuses people, , is disrespectful, , is rude, , A, , employability, , verbal communication, , non-verbal communication, , none, , B, , 157 Communicating without words using only gestures, body, language, facial expressions, etc., is called ---------------------., , feedback, , verbal communication, , interviews, , non-verbal communication, , D, , 158 The ability to receive and accurately interpret messages in, the communication process is called -----------------., , listening, , speaking, , reading, , writing, , A, , productive, , irresponsible, , crazy, , inefficient, , A, , active listening, , non-verbal communication, , passive listening, , verbal communication, , B, , passive listening, , lecturing, , active listening, , accepting, , C, , 154 Using words through speaking or writing to share, information, thoughts or ideas is called ----------------------., , 155 Good verbal communication ----------------------., , 156 When we write letters, emails, messages, etc., we are, using ---------------, , 159 Good listening skills make workers -----------------., , 160 Listening to radio, television shows, etc., is an example of ---------------, , 161 Paying attention to the speaker, not interrupting, taking, time to understand before asking questions or responding, is -----------------.

Page 19 : free society, , equality, , gender stereotypes, , enforcement, , C, , 163 “Why do you need to study further? You need to be, married soon.” This is an example of -----------------., , gender stereotypes for, girls, , gender stereotypes for, boys, , equality, , fair deal for girls, , A, , 164 An important document to carry when attending an, interview is, , cover letter, , resume, , leave letter, , none, , B, , 165 A ---------------------- is a summary of your personal, experience, skills and education history., , feedback, , letter, , resume, , story, , C, , 166 The crucial step that all face while starting their careers is --------------, , feeling happy, , facing an interview, , going on a tour, , relaxing, , B, , 167 Proper communication with customers can help to ---------------------., , retain customers, , have customers complain, to friends, , switch to competitor, , search another shop, , A, , recommend to friends, , continue doing business, with the company, , switch to a competitor, , bargain with the company, , C, , silent, , punctual, , confident, , clean, , B, , speak harshly and, unmindful of gender, , speak carefully and show, respect in our choice of, words, , speak carefully and use, abusive language, , be rude and violent, , B, , 162 When society decides how we need to behave and forces, it on us, it is called creating -----------------., , 168 Customers generally ---------------- when they have a poor, experience., , 169 An employee comes late to the office every day. He is not ---------------, , 170 When we speak to people in our workplace or people in, authority, we need to ----------------------.

Page 20 : 171 The electronic form of formal written communication that, can be sent through the internet to many people across the, world is called --------------., , email, , typing, , printing, , writing, , A, , 172 The most effective way of formal communication is ---------------------., , chatting, , tweeting, , typing, , email, , D, , chair copy, , child copy, , carbon copy, , chart copy, , C, , blind chair copy, , blind child copy, , blind chart copy, , blind carbon copy, , D, , 175 When you send your resume through email, you are, sending it as ---------, , driver, , attachment, , marked text, , cookie advertisement, , B, , 176 When your classmate is giving suggestions on your, performance, you are receiving ----------------------., , customer interaction, , elevator pitch, , feedback, , an award, , C, , .doc, , .xls, , .jpg, , .pptx, , D, , 178 Shortcut keys Ctrl+C, Ctrl+V, Ctrl+S mean ----------------------., , save, cut, copy, , cut, save, copy, , copy, paste, save, , cut, copy, save, , C, , 179 Pressing Esc in PowerPoint can ----------------------., , add a new slide, , start slide show, , end slide show, , create a new presentation, , C, , 173 CC in email means ----------------------., , 174 BCC in email means ----------------------., , 177 PowerPoint files have --------------- extensions.

Page 21 : Ctrl+C, , Ctrl+V, , Ctrl+B, , Ctrl+N, , D, , 181 When we attempt to convert a Word file into a pdf, we call, it -------------, , jpg, , doc, , data conversion, , text, , C, , 182 The most compatible format for saving images is ---------------------., , Pdf, , JPG, , xls, , doc, , B, , save and share, documents of all sizes, , create typed document, files, , create spreadsheet with, various functions, , create presentations for a, wide range of fields, , C, , i, ii, iii, iv, , iv, iii, ii, i, , I, iii, iv, ii, , ii, iv, ii, i, , B, , Junior Photography Group, , Joint Photo Group, , Joint Photographic Group, , Junior Photographic, Group, , C, , Scalable Venn Graphics, file, , Senior Vector Graphics, , Scalable Venn Glitz, , Scalable Vector Graphics, , D, , information, , view, , interact, , listen, , C, , Wireless Fidelity, , Wireless Finish, , Wireless Filament, , Wireless Firmament, , A, , 180 To create a new presentation, choose ----------------------., , 183 Excel is used to ----------------------., , 184 Choose the correct order to convert a Word file into a pdf, online., i. Download the file when converted, ii. Upload the, Word file in the prompt on clicking the site online., iii., Select the internet site to convert Word files into pdf., iv. Choose a Word file to be converted into a pdf., 185 JPG means ----------------------., , 186 SVG file means ----------------------., , 187 Participants in live seminars and discussions can ------------------- when it is enabled., , 188 Wi-Fi stands for -------------------------------------- wireless, signal.

Page 22 : Wi-Fi, , webcasting, , Bluetooth, , email, , C, , 190 When we share photos and videos from our Android, smartphones to the computer to see them on a larger, screen we are ----------------------., , telecasting, , screen mirroring, , zooming, , media zooming, , B, , 191 A ----------------- is a computer that provides data to other, computers., , smartphone, , laptop, , modem, , Server, , D, , data, , server, , online, , cloud computing, , D, , internet, , server, , data, , text, , A, , personal server, , device with internet, connection, , hard disk, , printer, , B, , 195 What do we need to access photos, videos, documents, shared on Facebook, Gmail?, , computer, , smartphone, , computer or smartphone, with internet connection, , server, , C, , 196 Siri and Alexa are called________, , machines, , smart assistants, , predictors, , recorder, , B, , Having an entrepreneurial, mindset, , Earning money, , Serving the society, , Expanding to as many, markets as possible, , 189 ----- is a wireless technology standard used for exchanging, data between fixed and mobile devices over short, distances., , 192 Applications and services offered over the internet are, called ------------, , 193 The image of the cloud is often used to refer to ---------------------., , 194 To retrieve photos and videos from Facebook, we need to, have a ---------, , 197 An important aspect of being a successful entrepreneur, is__________, , A

Page 23 : 198 Knowing what you are good at and what you need to, improve on is the quality of______, , Self-awareness, , Self-belief, , Independent decision, making, , Grit, , A, , 199 Taking decisions on your own, after carefully thinking, about them is the quality of_______, , Self-awareness, , Self-belief, , Independent decision, making, , Grit, , C, , The first version of a, product/service, , D, , 200 What is a prototype?, , The business idea, , Typing the product/service Selling the product/service, in the business plan, , talk to the same people, , keep in touch with your, contacts, , focus on selling your, product, , identify your competitors, , B, , making new enemies, , identifying your, competition, , making connections with, other businesses and, customers, , joining a social network, , C, , 203 A tagline is_______, , a plastic tag you attach to, your product, , a meme making fun of, your business, , a description of your, business, , a joke, , C, , 204 If you want to give people relevant information about you, and your business in an easy way, you will, , write it on a piece of paper, and give it to them, , verbally tell them when, they ask, , ask them to search on, Google, , give them your business, card, , D, , 205 Anitha started an Instagram page for her crafts business., She used ________ marketing strategy, , online marketing, , taglines, , poster, , Networking, , A, , 206 Human resources are_________, , your neighbours, , your staff, employees and, other helpers, , your customers, , your competitors, , B, , 201 One important rule to network effectively is_________, , 202 Networking is__________

Page 24 : 207 Which of the following is not a resource?, , raw materials, , customer database, , profit earned, , your bed, , D, , open mindedness, , Proactiveness, , belief in yourself, , optimism, , C, , get a PhD, , make a lot of money, , live for a long time, , keep growing and adding, to your knowledge, , D, , becoming a better, decision maker, , becoming famous, , making lots of friends, , staying physically fit, , A, , Last, , undergo changes, , remain as it is, , refuse to change, , B, , communication, , problem solving, , sustainability, , interaction, , C, , 213 For career growth and ------------ we need to build--------------------, , skills, sustainability, , skills bridges, , sustainability, dams, , sustainability, new skills, , D, , 214 If we want to sustain the ----------- we should not--------------it., , pollute, sustainable, , environment, pollution, , environment, pollute, , environment, sustainable, , B, , 215 A person can get promotions based on their ----------- and -------------, , environment, experience, , example, qualifications, , qualifications, experience, , None, , C, , 208 When you have confidence in your own abilities and trust, in yourself, you have, , 209 You are a lifelong learner if you_______, , 210 One of the benefits of being a lifelong learner is______, , 211 As technology advances, the way we work shall -------------, , 212 Maintaining the quality of something at a certain level is, called

Page 25 : 216 Only when we learn to -----------how work will be done in, the future,, we can ---------------- ourselves for those changes., , prepare, predicted, , predicted, prepared, , predicted, prepare, , predict, prepare, , D, , 217 Successful change is a combination of ------- and -------aspects., , technics, future, , future, designing, , designing, deliver, , technical, human, , A, , 218 The work undertaken by a person for a period of time is, called_______, , job, , career, , planning, , expert, , A, , Career, , projection, , job, , plan, , C, , 220 When a carpenter makes a wooden chair and gets paid for, it, it is his________, , plan, , joy, , job, , career, , C, , 221 When you want to know what to do in your professional, life, what skills and knowledge are required to do it, you are, actually doing _________, , job, , career, , career role, , career planning, , D, , plans, , jobs, , grows, , Dreams, , B, , 223 A --------------- is one of the ways to reach your ----------------goal., , job, career, , career, job, , patience, career, , train, career, , A, , 224 -------------- are realistic targets that you will set for yourself, in order to achieve your career goal., , Resource, , status, , descriptions, , milestones, , D, , 219 Any task or piece of work for which a person gets paid for, is called a____, , 222 Career is like a long train journey where ----------------------are the many stations, many stops, many changes in, routes.

Page 26 : Timelines, , resources, , status, , descriptions, , A, , 226 Setting up date for completing each milestone is, called________, , descriptions, , resource, , timeline, , None, , C, , 227 We need to have------------------ when market trends change, or when our current job no longer exists., , career paths, , models, , alternative careers, , payment, , C, , 228 When you know how to stitch a garment by hand, learning, how to do it using a machine is called_______, , career, , employment, , upskilling, , learning, , C, , 229 Many companies provide upskilling opportunities through, _________, , On the job training (OJT. &, certification courses, , wages, , payment, , trade, , A, , 230 Trying new things and finding new ways to do old things is, called___________, , negotiation, , collaboration, , innovation, , Communication, , C, , 231 We---------------- in a proper way so that we may reach a, profitable and healthy compromise., , collaborate, , negotiate, , innovate, , elevate, , B, , 232 Thinking in a smart way by questioning the information you, receive so that you are not fooled by fake news is, called___________, , negotiation, , innovation, , career, , critical thinking, , D, , 233 The ability to adapt to fast changes is__________, , innovation, , negotiation, , collaboration, , adaptability, , D, , 225 The materials and support that you need to complete your, milestones on time is called ________

Page 27 : innovation, , career, , collaboration, , Decision-making, , C, , Efficient, jobnew skills, , new skills, efficient, job, , job, efficient, new skills, , job, new skills, efficient, , D, , 236 A person who learns new things related to his/her career, and is up-to-date with latest industrial developments, has___________, , stalled mindset, , growth mindset, , collaboration, , communication, , B, , 237 A person who does not take necessary steps to learn new, skills even when there is threat of losing his/her job, is________, , open-minded, , not open-minded, , adaptable, , inefficient, , B, , 238 The process of learning a completely new set of skills to, perform a different type of a job is_________, , upskilling, , reskilling, , ITI, , Apprenticeship, , B, , 239 If a woodcutter who so far used simple axe learns to use, an electric axe, the woodcutter is__________, , reskilling, , career, , critical, , upskilling, , D, , 240 . Information like what kind of jobs are in demand is known, through____________, , economy of the world, , market trends based on, the economy, , pre-computer era, , career, , B, , 241 Market trends are useful to plan one’s career because they, help to_________, , identify property, , recognize jobs that are, and will be in demand, , increase, , remotely work, , B, , potential employers, , small groups of jobs within, a career, , interesting market, , responsible market, , B, , 234 When we work with others, it is called___________, , 235 New technologies have changed the way we work. Hence,, irrespective of one’s --------, learning ---------- is important to, work in an------ manner., , 242 Career pathways means___________

Page 28 : upskilling, , reskilling, , career path, , Aptitude, , D, , 152, , 168, , 172, , 144, , B, , 60, , 85, , 75, , 52, , C, , 10%, , 5%, , 1%, , 0.1%, , D, , 247 A man bought a lamp for Rs 100 and sold it for Rs 120., How much profit did he make? What is the profit, percentage?, , Profit Rs 10; Profit, percentage 40%, , Profit Rs 20; Profit, percentage 20%, , Profit Rs 20; Profit, percentage 10%, , Profit Rs. 20; profit, percentage 2%, , B, , 248 Rehearsing or practice sessions before an interview is, called_____________, , pre-interview, , amateur rehearsal, , post interview, , mock interview, , D, , 249 Activities that one does during free time such as reading,, gardening, writing blogs are called__________, , experience, , hobbies, , qualifications, , Objectives, , B, , 250 When a person is naturally good at doing something, it is, his/her____________, , weakness, , family, , strengths, , hereditary, , C, , 251 Tools and techniques used to make one’s task easier to, work efficiently and mentioned in resumes are, called__________, , software, , reading, , examples, , skills, , D, , 243 The natural ability of a person to do something and how, quickly he/she can learn something is called____________, , 244 A series of numbers is given. You need to fill a number in, the blank by understanding the pattern of the series. Fill, the number in the place of the question mark: 47, 48, 51, 60 87 ?, 245 A man can reach a certain place in 40 hours. If he reduces, his speed by 1/15th, he goes 5 km less in that time. Find, the total distance covered by him., , 246 3 is what percentage of 3000?

Page 29 : 252 A paid period of training that allows you to learn a, particular skill or a set of skills while you work in the, industry is called__________, , crafting, , opportunity, , entrepreneurship, , apprenticeship, , D, , 253 The Government of India promotes apprenticeship, through __________, , NAPS, , entrepreneurship, development, , internet, , webcasting, , A, , portal, registered, , register, portal, , registered, portal, , register, fax, , B, , Facebook, , Instagram, , Linked, , LinkedIn, , D, , safety, workplace, , workplaces, safe, , workplace, safety, , workplaces, safest, , C, , woman, preservation, , women, prevention, , man, prevention, , woman, prevent, , B, , 258 . -------------- means any unwelcome conduct of sexual, nature, which makes a person feel offended or humiliated., , harassment, , Domination, , sexual harassment, , safety, , C, , 259 ICC with respect to POSH and sexual harassment means, , Internal Cricket Committee, , International Compliant, Committee, , Internal Company, Committee, , Internal Complaint, Committee, , D, , health, , safety, , community, , hygiene, , D, , 254 It is important to ----- on the NAPS -------- to apply for, apprenticeship., , 255 Identify the professional networking platform from the given, options., , 256 ------------- safety is very important. All companies need to, incorporate -------------- in their workspaces., , 257 POSH mandates safety of----------- and--------------- of, sexual harassment in the workplace., , 260 .-------- means the practice of keeping yourself and your, surroundings neat and clean.

Page 30 : 261 Some examples of-------------- hygiene are maintaining, trimmed and clean nails, brushing teeth twice a day,, washing hands before and after eating food., , Community, , organisational, , personal, , Personnel, , C, , 262 Taking care of the environment around us is called ----------hygiene, , community, , organisational, , personal, , personnel, , A, , Learning English, , Learning mother- tongue, , Learning foreign language, , Learning more language, , A, , Impolite, , Informal, , Formal, , Expressive, , C, , formal communication, , Informal communication, , Polite communication, , Impolite communication, , B, , Goodbye, , Good day, , See you, , Good morning, , D, , him, his, , him, her, , her, his, , her, him, , A, , 268 Fill in the blank with correct past tense of the, verb"I_________a movie yesterday", , watch, , am watching, , watched, , will watch, , C, , 269 Singular form of devices is…., , Devise, , Divice, , Divise, , Device, , D, , 270 "The announcement ………… yesterday was unnecessary", complete the sentence with appropriate word., , made, , make, , was made, , will make, , A, , 263 What is an essential life skill for social and professional, purpose?, , 264 While addressing your boss, you should be…, , 265 Hi, how are you, what is up, these are examples of…., , 266 What you say first when you meet someone?, , 267 The Principal called Manoj. The principal asked………to, show……..hall ticket for the CTS Examination.

Page 31 : 271 Fill in the blank with proper interrogative ………went, wrong with yesterday's game., , Where, , What, , When, , Who, , B, , is taken/ are taken, , am taken/ are taken, , are taken/were taken, , was taken/were taken, , D, , fit, , are fitting, , is fitting, , was fitting, , C, , Let you start, , let me say, , let's discuss, , let's us finish, , C, , I’m afraid I have to, disagree., , you are wrong, , I am right, , he is right, , A, , beautiful, , good, , expensive, , spacious, , C, , 277 Complete the sentence with suitable describing words, The roads in my town are in ________ condition., , good, , expensive, , beautiful, , safe, , A, , 278 Complete the sentence with suitable describing words, There is a _________ garden with lovely flowers., , good, , spacious, , big, , beautiful, , D, , 279 Complete the sentence with suitable describing words, There is a ________ playground near our house., , spacious, , big, , beautiful, , good, , B, , 280 Complete the sentence with suitable describing words, There are ________ apartments in my neighbourhood., , expensive, , beautiful, , good, , spacious, , D, , 272 Change the verb "took" in the passive voice…, , 273 Complete the sentence with appropriate word "The, Plumber ……….. the tap only now., , 274 When you start a discussion on a topic, what do you say?, , 275 What do you say when you politely disagree?, , 276 Complete the sentence with suitable describing words., The area is ______as the houses in it cost a lot of money.

Page 32 : 281 Complete the sentence with suitable describing words, It is a ________ neighbourhood. One need not fear., , good, , big, , safe, , expensive, , C, , 282 Complete the sentence with suitable describing words, There isn’t any amusement park in the area. It is a ___, place., , polluted, , dry, , noisy, , boring, , D, , 283 Complete the sentence with suitable describing words, There is a factory in the area. The air is ________., , polluted, , boring, , uneven, , noisy, , A, , 284 Complete the sentence with suitable describing words, There is water scarcity in the locality. The area is, ________., , uneven, , noisy, , dry, , boring, , C, , dry, , polluted, , even, , uneven, , D, , Hobbies, , Running, , Walking, , Reading, , A, , 287 spoken communication is usually not only_______but, also_______, , formal, informal, , verbal, nonverbal, , verbal, informal, , formal, nonverbal, , B, , 288 The immediate surroundings to the place you live in is, called____, , village, , town, , city, , neighbourhood, , D, , 289 The conditions in a place that affect the behaviour and, development of somebody or something is, called__________, , neighbourhood, , environment, , locality, , facilities, , B, , customer service, executives, , ITI instructors, , . role models, , sales supervisors, , C, , 285 Complete the sentence with suitable describing words, The transportation to some rural areas is difficult as the, roads are_________, 286 What help us to maintain the balance between mental and, physical activities?, , 290 Which kind of persons are with very good behaviour,, achievements and lead as an example.

Page 33 : 291 which one is not an adventure?, , climbing mountains, , treaking, , surfing, , driving, , D, , 292 Travelling in the sea is called a_____, , voyage, , boating, , fishing, , tour, , A, , 293 Always -------------- your mobile phone --------------- silent, mode., , know, in, , know, of, , . keep, in, , keep, of, , C, , build relationships, , create misunderstanding, , successful planning, , effective results, , B, , Keep Listening., , Keep Talking., , Listen and talk carefully, , Listen carefully, , C, , productive, , bad, , ineffective, , selfish, , A, , our personal lives, , our personal and, professional lives, , our professional lives, , our future lives, , B, , our educational levels, , our professional levels, , our moods or situations, , When we are happy, , C, , 299 A person’s ability to understand and manage emotions, properly is called……., , Intelligence, , Artificial intelligence, , Emotional intelligence, , split personality, , A, , 300 A person with high emotional intelligence has_______, , physical strength, , ego, , lot of positive qualities, , lot of negative qualities, , C, , irritated, , angry, , negative emotions like, anger, , positive emotions like, happiness, , D, , 294 Miscommunication can lead to….., , 295 What is required for effective communication?, , 296 When a worker contributes to bring the best output by, using the available resources, the worker is...…, 297 Communication plays a very important role in___________, , 298 Emojis are used according to --------, , 301 When something good happens to us, we, feel______________

Page 34 : 302 What is the process of formally introducing oneself called…, , self introduction, , interviewing, , decision, , seeking, , A, , angry tone, , easy speech, , elevator pitch, , emotional talk, , C, , 304 The most frequently asked question in an interview is……., , your feedback, , tell me about yourself, , where do you live, , your family background, , B, , 305 Things one must not follow while attending an interview…., , being confident, , giving a firm handshake, , greet and thank formally, , laugh loudly, , D, , 306 Everything about a person on the internet like profile on, Facebook, Twitter and Instagram is called….., , networking, , online profile or digital, footprint, , internet, , social media, , B, , 307 Identify the professional networking platform from the given, options.., , Facebook, , snapchat, , LinkedIn, , Whatsapp, , C, , clarification, , feedback, , argument, , . frightening, , B, , it is negative, , it is disappointing, , A, , 303 A quick summary of yourself is called an…………, , 308 When a person is given information about how he/she is, doing in an effort to reach a goal, it is called…, 309 Feedback is important because..., , it is given for improvement it is given for discouraging, , 310 When others observe you and share what they feel about, your performance, they…., , want to make you feel bad, , don’t like you, , are your enemies, , are giving you feedback or, improvement, , D, , start listening actively, , ignore listening, , be indifferent, , listen partially, , A, , feel bad, , improve, , be insulted, , feel uncomfortable, , B, , discouragingly, , to hurt the receiver, , constructively, , neutral, , C, , 311 To improve your listening skills and become a better, communicator you need to…., 312 An employee gets feedback from supervisors, HR and, other colleagues to…, 313 Negative feedback is usually given….

Page 35 : 314 Communication that involves exchanging of information, without use of words is called_________, , oral communication, , written communication, , verbal communication, , non-verbal communication, , D, , message is clear and direct, , message is ambiguous, , sender attacks receiver, , receiver doesn't, understand, , A, , 316 In face to face communication, "wors" account for……, , 100%, , 55%, , 38%, , 7%, , D, , 317 How can we decide somebody’s personality? With his..., , colour, , religion, , behaviour, , height, , C, , 318 Listening of songs to derive pleasure only comes under, , critical listening, , therapeutic listening, , appreciative listening, , comprehensive listening, , C, , 319 Which one is considered to be a poor communication?, , message is ambiguous, , message is clear and direct, , receiver is open to listen, , sender is positive towards, receiver, , A, , 320 Official conversations are part of….., , informal communication, , formal communication, , resumes, , friendship, , B, , non-verbal communication, , feedback, , verbal communication, , gesture, , C`, , Job application, , Formal letters, , Informal letters, , Attending interview, , D, , 323 The crucial step that all face while starting their career is…., , feeling happy, , facing an interview, , going on a tour, , relaxing, , B, , 324 An employee comes late to office every day. He is not……., , punctual, , silent, , confident, , clean, , A, , switch to competitor, , do not recommend it to, friends, , purchase more, , never come back, , C, , 315 Which one is a good communication?, , 321 . Using words through speaking or writing to share, information, thoughts or ideas is called…….., 322 Which one is NOT a Verbal communication?, , 325 . Customers generally -------------- when they have good, experience

Page 36 : 326 You feel uncomfortable when you find people ______in, public place, , reading books, , practicing yoga, , laughing loudly, , walking, , C, , treat everyone with, courtesy and respect, , gossiping and talking, loudly, , not to speak any one, , leave the workplace, frequently, , A, , Goggles, , Gloves, , boots, , Helmets, , B, , become nervous, , over confident, , enthusiastic, , rehearse how to perform, in an interview, , D, , 330 When you send your resume through email, you are, sending it as….., , marked text, , copy, , attachment, , cookies, , C, , 331 When we speak to people in our workplace, we need, to……, , use harsh words, , speak loudly, , 332 Which method is the most effective way of communication, in workplace?, , verbal, , non verbal, , whatsapp, , email, , A, , 333 Which one is a search engine?, , Flicker, , Hotmail, , Google, , Facebook, , C, , Loose your temper, , Listen to others, , Talk about irrelevant, details, , use impolite or rude, language, , B, , 335 Which tool in MS Office is used for preparation of, presentations?, , MS Word, , MS Power Point, , MS Excel, , MS Access, , B, , 336 What is the command to invoke power point from, command line?, , Power print, , Power, , Point, , MS ppt, , A, , .ppt, , .doc, , .xls, , .pptx, , D, , 327 Workplace etiquette means to……, , 328 What protect hands from cuts, burns or harmful liquids?, , 329 Mock interviews help candidates, , 334 Which one is a "Do's" of discussion etiquettes?, , 337 What is the default extension for a presentation prepared, in Power- point in MS Office version 2010?, , show respect in our words unmindful of our language, , C

Page 37 : 338 What is transition in Power point presentations?, , time taken to appear, objects, , The movement of objects, in the slide, , The movement of slide, one by one, , Time taken by the objects, to change, , C, , Transition -time, , Transition-preview, , Transition-slot, , Transition-rehearsal, , A, , Slide heading, , Slide nos., , Speaker's Note, , Objects in the slide, , C, , 341 Which key in the keyboard will end the slide show at any, time?, , Ctrl key, , Alt key, , Esc key, , Shift key, , C, , 342 What is the shortcut key to create Power Point, presentation?, , Ctrl+C, , Ctrl+X, , Ctrl+V, , Ctrl+M, , D, , F5, , F10, , F1, , F7, , A, , Reading view, , Slide show view, , Slide sorter view, , Normal layout view, , B, , Keep Information Small, and simple, , Keep Information short, and simple, , Keep Information Skill, Straight, , Keep Information Saved, and Simple, , B, , combine text, , add graphics, , add multimedia content, , do calculation work, , D, , 347 The conversion of computer data from one format to, another is called……….., , pastinng, , copying, , cutting, , conversion, , D, , 348 Which one is the widely used file type to create typed, documents?, , ppt, , jpg, , doc, , xls, , C, , 349 What is called a media presentation shared over the, Internet?, , Live media, , Live telecast, , Webcast, , seminar, , C, , Wi-Fi, , WAN, , LAN, , ISP, , A, , 339 Which menu helps automatic transition time to slides?, , 340 What will not be displayed in the slide during presentation?, , 343 Which function key start the slide show?, , 344 Which option helps you view the slides in the presentation, mode?, 345 What is the full form of "KISS" in Power point, presentation?, 346 PowerPoint NOT allow us to…….., , 350 What is the standard way in which computers connected, wireless?

Page 38 : 351 Which wireless technology standard used for exchanging, data between fixed and mobile devices over short, distance?, , Router, , Bluetooth, , Pendrive, , CD/DVD, , B, , 352 Which app is a widely used for screen casting from your, mobile phone?, , Whatsapp, , Facebook, , Webcast, , Mobizen, , D, , 353 A computer that provides data to other computers is, called……., , Super computer, , Processor, , Server, , Search engine, , C, , 354 Delivery of different services through the internet like data, storage,server,database,networking is called………., , Cloud computing, , Email, , Message, , Bluetooth, , A, , 355 ______________is a file storage and synchronization, service of cloud computing developed by Google, , Internet Explorer, , Google Drive, , Netflix, , Hard disc, , B, , 356 . When we attempt to convert a word file into pdf, we call, it…, , jpg, , doc, , data conversion, , copy, , C, , 357 The most compatible format for saving images is……….., , pdf, , doc, , xls, , jpg, , D, , that allows every one to, connect, , open to the public, , has a password to login, , open by landline, , C, , telecasting, , screen mirroring, , zooming, , . media zooming, , B, , data, , server, , internet, , LAN, , A, , Facebook, , Whatsapp, , Skype, , Jibbigo, , D, , 362 Alexa, Cortana, Einstein, Google, Siri and Watson are in, the category of………., , Musical instruments, , voice recognition devices, , Voice recorders, , translation devices, , B, , 363 Full form of GPS is………., , Glob position system, , Great Polar system, , Global positioning System, , Global planning System, , C, , 358 . A secure Wi-Fi is one……, , 359 . When we share photos and videos from our Android, smartphones to the computer to see them in a larger, screen we are……., 360 The image of the cloud is often used to refer to….., , 361 Name the app that stand out in terms of usability and, reliability in language translation.

Page 39 : 364 We use Google maps to follow_____ to reach a place, , destination, , distance, , demark, , direction, , D, , 365 When we want to type using our voice, we are using, , voice of Google, , voice recognition feature, , voicing technique, , voice recorder, , B, , 366 A written description of duties and responsibilities to be, carried out in a job is called….., , Job description, , Bio-data, , CV, , job application, , D, , artificial intelligence, , intellect, , artificial performer, , natural intelligence, , A, , having long and detailed, information, , short and precise, , bold and colourful, , having acronyms and, abbreviation, , B, , 369 A person who is associated with the starting of a business, is called…, , Merchant, , Entrepreneur, , Businessman, , Sales Executive, , B, , 370 Entrepreneurship is also termed as…, , Employer, , Ement seeker, , Self employment, , Investor, , C, , 371 Which is NOT an Entrepreneurial mind set?, , Not taking risk, , Self Belief, , Independent decision, making, , Self Awareness, , A, , 372 Believing that you have the capability to achieve your, dreams is called…….., , Self awareness, , Grit, , Self belief, , Independent decision, making, , C, , 373 Working hard to achieve your goals and not giving up, when you face failure is called….., , independent decision, making, , Self-belief, , Self awareness, , Grit, , D, , 374 Which website has an ‘Idea Bank’?, where you can find a list of multiple problems faced by, the country now., , Yahoo, , Startup India, , Firefox, , Google, , B, , 375 Which one is a key skill to be used for a Market survey?, , Communication, , Computer knowledge, , MBA Degree, , Appearance, , A, , Listen,observe, tell, , Observe,record learn, , Listen,observe learn, , Talk,learn,understand, , C, , 367 The ability of a computer or machine to mimic the, capabilities of the human mind is called…….., 368 A resume should be……, , 376 What are 3 important elements to remember while doing a, survey?

Page 40 : 377 ____________ are at the centre of any business., , Working capital, , Bank loan, , Licence, , Customers, , D, , 378 Which one is NOT a source to raise funds to start, business?, , Self Financing, , Invest in Mutual Funds, , Government Loans, , Inner circle funding, , B, , GST, , TIN, , Udyog Aadhaar, , Pan card, , C, , Self-awareness, , Self-belief, , Grit, , Independent decision, making, , D, , talk to the same people, , focus on selling your, product, , keep in touch with your, contacts, , identify your competitors, , C, , write on a piece of paper, and give, , ask them to search on, Google, , verbally tell them when, they ask, , give them your business, card, , D, , online marketing, , taglines, , poster, , . networking, , A, , Human right activists, , your customers, , your staff, , your competitors, , C, , raw materials, , customer database, , profit earned, , Loss in business, , D, , 386 What is influenced by rapid change in technology?, , Future of work, , Nature of work, , Workforce, , Working capital, , A, , 387 What term refers to maintaining the quality and ability of, something at a certain level?, , Quality control, , Measuring instrument, , Sustainable, , Climate, , C, , Time, , workforce, , technology, , investment, , C, , Good behaviour, , continue as it is, , opportunity, , build new skills, , D, , 379 ___________ registration would help to access the, schemes introduced by the Government, 380 Taking decisions on your own, after carefully thinking, about them is the quality of…….., 381 One important rule to network effectively is……., , 382 . If you want to give people relevant information about you, and your business in an easy was, you will…., 383 Anitha started an Instagram page for her craft business., She used ____________marketing strategy, 384 Human resources are……., , 385 Which of the following is not a resource?, , 388 What will keep evolving thereby making jobs undergo, changes?, , 389 What is required for your career growth and sustainability?

Page 41 : 390 What has drastically changed the world of work?, , Environment, , Technology, , Investment, , Workers, , B, , Agreement, , Card payment, , Net banking, , Paytm/Google pay, , A, , undergo changes, , Remain as it is, , Refuse to modernise, , B, , problem solving, , communication, , Maintain, , sustainability, , D, , to build a dam, , to pollute the river, , To maintain the river in its, present condition, , to build a bridge, , C, , environment, experience, , example, qualifications, , qualifications, experience, , conduct, behaviour, , C, , work hard, , do overtime work, , do apprenticeship training, , get certifications, , D, , 397 Curriculum Vitae is also known as…., , Leave application, , job application, , Resume, , Career opportunity, , C, , 398 The future of work is always going to, , Use the same s tools, , use the latest technology, , build new factory, , recruit fresh staff, , B, , 399 Most of the --------- work in the automobile industry has, shifted to_____, , manual, machine, , machine, lathe, , engine, villages, , painting, city, , A, , 400 Which one is NOT related to career path?, , Assess yourself, , Make decisions, , Take action, , No action required, , D, , 391 Which is NOT a Money transaction?, , 392 As technology advances, the way we work shall_______, , 393 Maintaining the quality of some- thing at a certain level is, called…….., , 394 Sustaining a river means….., , 395 A person can get promotions based on, his_______and_________, , 396 To gain more skills, you….., , last

Page 42 : 401 The process of learning a completely new skill is, called…….., , Semi skilled, , Reskilling, , Skilled worker, , Upskilling, , B, , Reskilling, , Upskilling, , Semi skilled, , Technician, , B, , career pathways, , career opportunities, , career option, , career selection, , A, , News, , Television, , multiple task, , online market scan, , D, , 405 Plan, Prepare, Perform is related to….., , Your resume, , Your work, , Attending interview, , Your personality, , C, , 406 On completion of your ITI training what is the first step to, get a job….., , Joining letter, , Report for work, , wait for job offer, , join apprenticeship, , D, , Greet the employer with a, smile, , Maintain eye contact, , look somewhere and, answer, , answer clearly and loudly, , C, , Your certificate, , your resume, , sports certificate, , conduct certificate, , B, , National Apprenticeship, promotion scheme, , National Aptitude Potential, Scheme, , National Approved, Promotion scheme, , New Apprenticeship, Prevention scheme, , A, , 410 What is the primary requirement to register NAPS portal?, , your mobile Number, , Aadhaar card Number, , Pan Card Number, , Valid Email ID, , D, , 411 A man bought a lamp for Rs 100 and sold it for Rs. 120., What is the percentage of profit, , 12%, , 20%, , 15%, , 10%, , B, , 402 learning a new skill to do fundamentally the same nature of, task is called…….., , 403 A small group of jobs within a career is called…….., , 404 We can identify the trends and changes in the world of, work through…, , 407 What should be avoided during an interview?, , 408 Which is the most important document required by, companies to select people for job?, , 409 What is the full form of " NAPS"

Page 43 : 412 Prevent Women at Work- place Act 2013 also known as, ………., , PUSH, , POSH, , PPP, , POS, , B, , 413 Registering on the _______portal provides a "learn while, earn" opportunity, , Employment Exchange, , UPSC, , NAPS, , SSC, , C, , Linked in .com, , timesjob.com, , babajob.com, , shadi.com, , D, , senior level Female, employee, , Senior level Male, employee, , General Manager, , CEO, , A, , personal, village, , community, town, , city, community, , personal, community, , D, , economy of the world, , market trends based on, the economy, , per capita income, , Union budget, , B, , organizational, , social, , A, , 414 Which one is NOT a career site to find job?, , 415 Who will be the Presiding Officer of the ICC in an, organization?, , 416 You can maintain hygiene at the ________and, __________levels, , 417 Information like what kind of jobs are in demand is known, through…, , 418 maintaining trimmed and clean nails, brushing teeth twice, a day, washing hands before and after food are examples, of…………hygiene., , personal, , community