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Reading and Writing, Skills, Quarter 4 – Module 9:, Composing Professional, Correspondence

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Reading and Writing Skills, Alternative Delivery Mode, Quarter 4 – Module 9: Composing Professional Correspondence, First Edition, 2020, Republic Act 8293, section 176 states that: No copyright shall subsist in any work of, the Government of the Philippines. However, prior approval of the government agency or office, wherein the work is created shall be necessary for exploitation of such work for profit. Such, agency or office may, among other things, impose as a condition the payment of royalties., Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names,, trademarks, etc.) included in this module are owned by their respective copyright holders., Every effort has been exerted to locate and seek permission to use these materials from their, respective copyright owners. The publisher and authors do not represent nor claim ownership, over them., Published by the Department of Education, Secretary: Leonor Magtolis Briones, Undersecretary: Diosdado M. San Antonio, Development Team of the Module, Writers: Kristine Y. Zantua, Maria Monica M. Angeles, Editor: Shiela Niña L. Rea-Santes, Reviewers: Cyril E. Sales, Louie Grace G. Margallo, Laila R. Maloles, Jonathan H., Marquez, Jhonathan S. Cadavido, Illustrator: Rhodora B. Crisologo, Layout Artists: Mark Joseph O. Torres, Management Team: Regional Director: Wilfredo E. Cabral, CLMD Chief: Job S. Zape Jr., Regional EPS In Charge of LRMS: Eugenio S. Adrao, Regional ADM Coordinator: Elaine T. Balaogan,, Schools Division Superintendents: Ludy N. Pasagui,, Doris DJ. Estalilla, Assistant Schools Division Superintendent/s: Neil G. Angeles,, Elvira B. Catangay, CID Chief/s: Vincent Emmanuel L. Ilagan, Edna F. Hemedez, Division EPS/s In Charge of LRMS: Henry P. Contemplacion,, Jackie Lou A. Almira, Printed in the Philippines by ________________________, Department of Education – Region IV-A CALABARZON, Office Address:, Telefax:, E-mail Address:, , Gate 2 Karangalan Village, Barangay San Isidro, Cainta, Rizal 1800, 02-8682-5773/8684-4914/8647-7487, [email protected]

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Reading and Writing, Skills, Quarter 4 – Module 9:, Composing, Professional Correspondence

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Introductory Message, For the facilitator:, Welcome to the Reading and Writing Skills 11 Alternative Delivery Mode (ADM), Module on Composing Professional Correspondence!, This module was collaboratively designed, developed and reviewed by educators both, from public and private institutions to assist you, the teacher or facilitator in helping, the learners meet the standards set by the K to 12 Curriculum while overcoming, their personal, social, and economic constraints in schooling., This learning resource hopes to engage the learners into guided and independent, learning activities at their own pace and time. Furthermore, this also aims to help, learners acquire the needed 21st century skills while taking into consideration their, needs and circumstances., In addition to the material in the main text, you will also see this box in the body of, the module:, , Notes to the Teacher, This contains helpful tips or strategies that, will help you in guiding the learners., , As a facilitator, you are expected to orient the learners on how to use this module., You also need to keep track of the learners' progress while allowing them to manage, their own learning. Furthermore, you are expected to encourage and assist the, learners as they do the tasks included in the module., For the learner:, Welcome to the Reading and Writing Skills 11 Alternative Delivery Mode (ADM), Module on Composing Professional Correspondence!, The hand is one of the most symbolized parts of the human body. It is often used to, depict skill, action and purpose. Through our hands we may learn, create and, accomplish. Hence, the hand in this learning resource signifies that you as a learner, is capable and empowered to successfully achieve the relevant competencies and, skills at your own pace and time. Your academic success lies in your own hands!, This module was designed to provide you with fun and meaningful opportunities for, guided and independent learning at your own pace and time. You will be enabled to, process the contents of the learning resource while being an active learner., This module has the following parts and corresponding icons:, , 1

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What I Need to Know, , This will give you an idea of the skills or, competencies you are expected to learn in the, module., , What I Know, , This part includes an activity that aims to, check what you already know about the, lesson to take. If you get all the answers, correct (100%), you may decide to skip this, module., , What’s In, , This is a brief drill or review to help you link, the current lesson with the previous one., , What’s New, , In this portion, the new lesson will be, introduced to you in various ways such as a, story, a song, a poem, a problem opener, an, activity or a situation., , What is It, , This section provides a brief discussion of the, lesson. This aims to help you discover and, understand new concepts and skills., , What’s More, , This comprises activities for independent, practice to solidify your understanding and, skills of the topic. You may check the, answers to the exercises using the Answer, Key at the end of the module., , What I Have Learned, , This, includes, questions, or, blank, sentence/paragraph to be filled in to process, what you learned from the lesson., , What I Can Do, , This section provides an activity which will, help you transfer your new knowledge or skill, into real life situations or concerns., , Assessment, , This is a task which aims to evaluate your, level of mastery in achieving the learning, competency., , Additional Activities, , In this portion, another activity will be given, to you to enrich your knowledge or skill of the, lesson learned. This also tends retention of, learned concepts., , Answer Key, , This contains answers to all activities in the, module., , 2

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At the end of this module you will also find:, , References, , This is a list of all sources used in developing, this module., , The following are some reminders in using this module:, 1. Use the module with care. Do not put unnecessary mark/s on any part of the, module. Use a separate sheet of paper in answering the exercises., 2. Don’t forget to answer What I Know before moving on to the other activities, included in the module., 3. Read the instruction carefully before doing each task., 4. Observe honesty and integrity in doing the tasks and checking your answers., 5. Finish the task at hand before proceeding to the next., 6. Return this module to your teacher/facilitator once you are through with it., , If you encounter any difficulty in answering the tasks in this module, do not hesitate, to consult your teacher or facilitator. Always bear in mind that you are not alone., We hope that through this material, you will experience meaningful learning and, gain deep understanding of the relevant competencies. You can do it!, , What I Need to Know, In this century of literacy and technology, you are expected to prepare yourselves to, become significant people in the academic or professional world. As you begin your, journey as incoming college students, you are expected to have the knowledge and, skills to communicate within and across the disciplines., This lesson is divided into variety of activities which you will answer at your own, pace and will enable you to compose a resume., After going through this lesson, you are expected to:, 1. identify the unique features and requirements in writing a resume; and, 2. demonstrate understanding of the features and requirements in preparing a, resume by composing, , 3

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What I Know, Choose the letter of the best answer. Write the chosen letter on a separate sheet of, paper., 1. What document is an enclosure to a cover letter that is used for employment, and highlights applicant’s education, experience, skills, and qualifications?, A. Biodata, C. Application Letter, B. Resume, D. Memorandum, 2. Which of the following is NOT a resume format?, A. Chronological, C. Functional, B. Fusion, D. Combination, 3. Which of the following is NOT a necessary part of a resume?, A. Religion, C. Education, B. Contact Information, D. Employment history, 4. In which section of a resume would you most likely include your bilingual, skills?, A. Education, C. Contact information, B. Employment History, D. Additional Information, 5. What information should you leave off in your resume?, A. Experiences, C. Hobbies, B. Awards, D. Accomplishments, 6. Which part of the resume reflects the applicant’s career goals and intention, for applying on the job?, A. Personal Details, C. Work Experience, B. Career Objective, D. Additional Information, 7. Which of the following is NOT necessary information to include in your, personal details?, A. Height and Weight, C. Contact Number, B. Mailing Address, D. Email Address, 8. What information in the education section should you include?, A. Name of the institution, B. Course or program taken, C. Inclusive dates or year attended, D. All of the above, 9. It is, using, A., B., , recommended, ____________., Nouns, Adjectives, , to, , start, , your, , phrases, , c. Verbs, d. Adverbs, , 4, , for, , the, , job, , description

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10. When you are asked to provide 2-3 professional or character references, you, may include ______________., A. Parents, siblings, and other relatives, B. Former employers, former managers, teachers/professors, C. The CEO who happens to be your uncle as well., D. All of the above, 11. The following are sections of the additional information that you may include, in your resume EXCEPT _______________., A. Awards/ Achievements, c. Skills and Strength, B. Languages, d. Professional Experience, 12. The text of your resume should always be ________________., A. Printed in capital letters, B. Printed with decorative fonts, C. Printed using black ink, D. Printed with a font size of 9, 13. Job applicants should print their resumes on ________________., A. White paper, c. Colored paper, B. Gloss paper, d. Photo paper, 14. Enrique would like to apply for a service crew position in a local fast food chain, in his hometown. If he has no work experience, what should he do in his, resume instead?, A. Just write the heading and leave it blank, B. Highlight the skills that he possesses, C. Better not to submit his resume, D. Copy the work experience from other resumes, 15. Liza is going to submit her resume online. Which of the following is BEST, email address for her to use?, A. [email protected], B. [email protected], C. [email protected], D. [email protected], , 5

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Lesson, , 1, , Composing a Resume, , Resumes, application letters, and other professional correspondence are some of, your weapons to start up and sustain your career. Most of the time, your resume is, the first written document that your employers will be looking at while reviewing your, application. Having a well-written resume is very important in helping you secure an, interview which could open your doors to job vacancies and opportunities., In selecting exit points in Senior High School, you are expected to either prepare for, employment, entrepreneurship, skills development, or higher education. Whichever, exit point you are most likely to consider after Grade 12, you would definitely need a, persuasive resume that will create the best impression of you., , What’s In, In the previous module, we focused on the various forms of academic writing. As we, move forward, you will discover different forms of professional writing such as, resumes, application letters, and other business or office correspondence. It is not, too early for you to start learning this professional task. This will enable you to, prepare yourself on the reality of the professional world., , What’s New, Know yourself better by identifying your strengths before coming up with your career, objectives and writing your resume. You may do it by yourself or ask a few people to, help you answer the questions below. Write your answers on a separate sheet of, paper., 1. Name at least three traits or characteristics that you think people admire, about you the most., 2. Think of a challenge or a problem that you had encountered. How did you, arrive at a solution?, 3. Which subjects do you do well in school? Why?, 4. What do you think is your expertise?, 5. What makes you proud of yourself?, , 6

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What is It, Resume originated from the French word résumé which means, “summary”. It is a, concise document that highlights your education, work experiences, and other, qualifications such as your skills and strengths. These are information or, qualifications that your future employer might look for in the job that you are, applying for. A resume is usually an enclosure to an application or cover letter so it, is recommended that you prepare the resume first since the information that you, include there will be the basis of your letter. Below is the structure and organization, of a sample resume:, Personal Details, -include your full, name and contact, information, , Career, Objective/, Summary, -convey your goals, or highlights, experience, , Education, -list the most, , LILY D. CRUZ, 140 Emerald St. Victoria Homes,, Cabuyao City, Laguna, Philippines 4025, 09998054321, [email protected], CAREER OBJECTIVE, To obtain employment as a Human Resource Staff at JTBC, Company where I can utilize my existing skills and knowledge., EDUCATION, 2014 – 2018, , recent first, , Work Experience, - use action verbs, for descriptive, phrases and list, the most recent, experience first, , Additional, Information, - optional part;, headings could be, languages, awards,, achievements,, skills, etc., , References, - 2 to 3 reliable, people to endorse, you; could be, former professor or, employer, , Polytechnic University of the Philippines- Sta. Rosa, Bachelor of Science in Business Administration, Major in Human Resources Development Management, Cum Laude, , WORK EXPERIENCE, 2018-Present, DanBam Phils. Inc., HR Staff, Sta. Rosa City, Laguna,  Supervised the interview process,  Participated in recruitment efforts,  Organized job application resumes, 2017-2018, , Laguna Brewery, Inc., HR Staff (Internship), Cabuyao City, Laguna,,  Provided support within the HR functions such, payroll and interview process,  Ensured completion of the requirements for new, employees, , SKILLS,  Proficient in Microsoft Office,  Strong oral and written communication skills, REFERENCES, ALLAN Z. GOZON, HR Manager, DanBam Phils. Inc., Sta. Rosa City, Laguna, +639951012345, [email protected], , 7, , MARY JOY D. GUZMAN, HR Manager, Laguna Brewery, Inc., Cabuyao City, Laguna, +639150987654, [email protected]

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What’s More, Below is an example of an ‘Incorrect Resume’. On a separate sheet of paper, write, down the miscues found and rewrite it applying the necessary corrections., , LETIZIA G. RIVERA, Address: 537 J.P. Rizal St. Bacoor City, Cavite, Contact Number: +63918 7778899, Email: [email protected], CAREER OBJECTIVE, Seeking for any vacant position available for a high school graduate in your company, where I can demonstrate my sense of humor , EDUCATION, Doña Juana Integrated National High School, Bacoor City, Laguna, Senior High School Graduate, VOLUNTEER EXPERIENCE, INFORMATION DESK ASSISTANT, SHS Job Fair, - Took pictures of my friends, - Assisted participants and guests, - Responsible for the monitoring of attendance, SKILLS, - Proficient in Adobe Photoshop, - Expert in Microsoft Office, - Social Media Photography, Dancing, Singing, REFERENCES, MARIANNA G. RIVERA, Housewife (My Mom), 537 J.P. Rizal St. Bacoor City, Cavite, +639185454455, No Email, , What I Have Learned, Answer the questions below on a separate sheet of paper., 1. Why do we need to make a resume? Is it important?, 2. When can you say that a resume is impressive and a well-written one?, , 8

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What I Can Do, Look for an interesting job advertisement from a newspaper or from the internet and, write a resume that suits the nature of the job you are applying for. Prepare your, resume on a clean sheet of paper by following the tips or guidelines in making a good, one. A rubric is attached as reference for checking your resume., Criteria, Resume, Content, Format and, Appearance, , Structure, and, Organization, Spelling and, Grammar, , Excellent, (4), All 6 parts are, complete and in, detail., Consistent font and, spacing with, appropriate, margins. It is easy, to read and not too, crowded., All parts are, arranged, accordingly., No spelling and, grammar errors, , Good, (3), Only 1 part is, missing but the, content is in detail., Minor issues with, font, spacing, and, margins. Easy to, read but with, many white, spaces., Minor issues on, the arrangement of, parts., 1-2 spelling and, grammar errors, , Needs, Improvement (2), 3 parts are, missing with very, little details., Inappropriate, font, spacing,, and margin. Too, much white, spaces exist in, the resume., Inappropriate, title for each part, of the resume., 3 or more, spelling and, grammar errors, TOTAL, , SCORE, , Assessment, Choose the letter of the best answer and write it down on a separate sheet of paper., 1. Which of the following is NOT a resume format?, A. Chronological, C. Functional, B. Fusion, D. Combination, 2. Which of the following is NOT a necessary part of a resume?, A. Religion, C. Education, B. Contact Information, D. Employment history, 3. What information should you leave off in your resume?, A. Experiences, C. Hobbies, B. Awards, D. Accomplishments, 4. What document is an enclosure to a cover letter that is used for employment, and highlights applicant’s education, experience, skills, and qualifications?, A. Biodata, C. Application Letter, B. Resume, D. Memorandum, 5. Which part of the resume reflects the applicant’s career goals and intention, for applying on the job?, A. Personal Details, C. Work Experience, B. Career Objective, D. Additional Information, , 9

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6. Which of the following is NOT necessary information to include in your, personal details?, A. Height and Weight, C. Contact Number, B. Mailing Address, D. Email Address, 7. In which section of a resume would you most likely include your bilingual, skills?, A. Education, C. Employment History, B. Contact information, D. Additional Information, 8. What information in the education section should you include?, A. Name of the institution, B. Course or program taken, C. Inclusive dates or year attended, D. All of the above, 9. It is recommended to start your phrases for the job description, using ____________., A. Nouns, C. Verbs, B. Adjectives, D. Adverbs, 10. When you are asked to provide 2-3 professional or character references, you, may include ______________., A. Parents, siblings, and other relatives, B. Former employers, former managers, teachers/professors, C. The CEO who happens to be your uncle as well., D. All of the above, 11. The text of your resume should always be ________________., A. Printed in capital letters, B. Printed with decorative fonts, C. Printed using black ink, D. Printed with a font size of 9, 12. Liza is going to submit her resume online. Which of the following is BEST, email address for her to use?, A. [email protected], B. [email protected], C. [email protected], D. [email protected], 13. Job applicants should print their resumes on ________________., A. White paper, C. Colored paper, B. Gloss paper, D. Photo paper, 14. The following are sections of the additional information that you may include, in your resume EXCEPT _______________., A. Awards/ Achievements, C. Skills and Strength, B. Languages, D. Professional Experience, 15. Enrique would like to apply for a service crew position in a local fast food chain, in his hometown. If he has no work experience, what should he do in his, resume instead?, A. Just write the heading and leave it blank, B. Highlight the skills that he possesses, C. Better not to submit his resume, D. Copy the work experience from other resumes, , 10

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Additional Activities, The following are information about Kate, a student who wants to apply for a parttime job at a café. Read the details and arrange it to help her form a resume. Write, your answer on a clean sheet of bond paper., ,  English Language Award,  Most Consistent in Speaking English, , [email protected], 0928- 0987654, Coffee Royal (2016-2017),  Processed beverages and pastries, orders to customers,  Managed the cash register,  Ensured cleanliness of food areas, Volunteer English Tutor (2015-2016),  Offered help to other students with, their English homework, , Filipino, English, Kate M. Dela Cruz, Shine Integrated School,, Lipa City, Batangas (2010-2016), Jane O. Valdez, Operations Manager, Cafe Lucina, Lipa City, Batangas, 0995- 87654321, [email protected], , 90 Sampaguita St. Sunny Ville Mabini,, Lipa City, Batangas, Seeking a position as a coffee shop worker to, apply knowledge and skills in providing, exceptional coffee beverage, , 11

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What I Know, 1. B, 2. B, 3. A, 4. D, 5. C, 6. B, 7. A, 8. D, 9. C, 10.B, 11.D, 12.C, 13.A, 14.B, 15.C, , 12, , What's More, Activity 1.1, (Possible answers), 1. Unprofessional email, 2. Informal objective, with emoticon, 3. Lacks inclusive dates, 4. Insignificant duty, was mentioned, 5. Gave irrelevant skills, 6. Provided a parent as, a reference, , Assessment, 1. B, 2. A, 3. C, 4. B, 5. B, 6. A, 7. D, 8. D, 9. C, 10.B, 11.C, 12.C, 13.A, 14.D, 15.B, , Answer Key

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What I Need to Know, As students of the 21st century, one of the skills that you need to achieve is to know, how to deal with written communications like letters. Letters are just one of the many, documents that will help you increase your chances of becoming a part of your dream, institution or securing a position in a workplace. This means that you want to be, accepted at the university that offers the course you would want to take up or, there may be times that you need to market yourself to your potential employer., This lesson is divided into variety of activities which you will answer at your own, pace so that you will be able to learn the skills that will enable you to write application, letters for college admission and employment., After going through this lesson, you are expected to:, 1. identify the unique features and requirements in writing application letters;, and, 2. compose a college admission letter and an employment letter., , What I Know, Choose the letter of the best answer. Write the chosen letter on a separate sheet of, paper., 1. What type of letter discusses the intention of the sender in attending a college, program?, A. Request Letter, C. College Admission Letter, B. Cover Letter, D. Employment Application Letter, 2. Which of the following should you consider to do when writing a college, admission letter?, A. Convey why you are interested in the course, B. Highlight your work experience if you have, C. Tell about your family’s challenges in life, D. Reveal your financial capability to enroll, 3. This is a letter of introduction attached to a resume to introduce yourself and, explain your qualifications to potential employers., A. Reference Letter, C. Curriculum Vitae, B. Resume, D. Cover Letter, 4. What should be the proper arrangement of your letter after heading and date?, A. Body, Inside Address, Salutation, Complimentary Close, Signature, B. Salutation, Inside Address, Body, Signature, Complimentary Close, C. Inside Address, Salutation, Body, Complimentary Close, Signature, D. Salutation, Inside Address, Body, Complimentary Close, Signature, 5. Which information should you NOT include in your cover letter?, A. Intent on the position you are applying for, B. Company’s background and history, C. Your educational background, D. Your internship or work experience, , 13

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6., , The date of a letter is always placed ____________________., A. under the heading, C. under the salutation, B. under the signature, D. under the inside address, 7. When you do not know the name of the person you are writing to, it is BEST, to begin your salutation with ____________________., A. Hi:, C. Dear Sir/Madam:, B. Dear Mr:, D. Ladies and Gentlemen:, 8. In writing an application letter, the most applicable complimentary close is, A. Very truly yours,, C. Lots of Love,, B. Cordially yours,, D. Best Regards,, 9. When do you need to send a cover letter?, A. Every time you send a resume for application, B. When the employer requests for it, C. After being hired by the employer, D. Before signing your contract, 10. How many page/s should you normally allot for your application letter?, A. One page, C. Three pages, B. Two pages, D. Four or more pages, 11. Which of the following should NOT be seen in your opening paragraph?, A. Your advertisement in Jobstreet posted on May 1, 2020 says that you, are in need of a computer programmer., B. I would like to apply for the vacant position in your company., C. This is in response to your posted announcement on Facebook on, June 7, 2020., D. At present, I am working as a computer programmer at KYZ Network, 12. How should you write your middle paragraph?, A. Indicate your education and qualifications, B. State the position you are applying for, C. Tell your request for action, D. Express your gratitude to your reader, 13. Which of the following should be seen in your closing paragraph?, A. I am writing to express my intent to apply., B. I believe I am well-suited for the program., C. I look forward with eagerness to be part of your institution., D. I saw a vacant position in your advertisement posted on Facebook., 14. Which feature or requirement in writing an application letter should NOT be, considered?, A. Use any kind of paper as long as it is clean, B. Use the appropriate business letter format, C. Focus on matching your skills and qualifications to your desired, company or university, D. Tell on your opening paragraph the purpose of your letter, 15. You are writing an application letter to the Human Resources Manager of City, Saver’s Bank Laguna. It is located at Lim Subd. Poblacion Dos, Cabuyao City,, Laguna. How would you write it on the inside address?, A. City Saver’s Bank, C. Human Resources Manager, Lim Subd. Poblacion Dos,, Lim Subd. Poblacion Dos,, Cabuyao, Laguna, Cabuyao, Laguna, B. Human Resources Manager, D. Lim Subd. Poblacion Dos,, City Saver’s Bank, Cabuyao, Laguna, Lim Subd. Poblacion Dos,, City Saver’s Bank, Cabuyao, Laguna, Human Resources Manager, , 14

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Lesson, , 2, , Writing Application Letters, You might be aspiring to be admitted in a school, or university of your choice or be hired in a company or, institution that you desire. This could not be fulfilled, unless you express your intent through some forms of, written communication such as application letters., , What’s In, In the previous lesson, you were introduced to one of the many professional, correspondence such as the resume. In addition to it, having a knowledge of the, other forms of professional correspondence such as writing business letters will give, you better opportunities in the future which will be beneficial to you as incoming, college students or prospect job applicant., , What’s New, Answer the given questions to help you prepare a draft of your application letter., Write your answers on a separate sheet of paper., 1. Why am I writing a letter? Is it for college admission or for job application?, 2. Who will receive my letter?, 3. Which format (Block, Modified, Semi-Block) will I use in writing my letter?, 4. What is my purpose for writing a letter?, 5. How does my background make me a great candidate to consider?, 6. How could I ensure that I would be considered/admitted?, 7. What contact information should I include?, , What is It, College Admission Letter is also known as the "letter of intent". It is a brief, discussion of your intention to be admitted in a specific course in college., Employment Application Letter is widely known as a "cover letter". It is used to, introduce yourself to a prospective employer. You write this to demonstrate your, , 15

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interest in the company, sell your services and qualifications in written form, and, show that you are fit for a job position. It is usually submitted with a resume., Using any of the three letter formats (Block, Modified Block, and Semi-Block) depends, on your preference as an applicant, but the most common layout for business letter, is the block format which means that all parts of the letter are aligned to the left. In, a modified block format, the heading, date, complimentary close, and signature are, placed slightly to the right of the center of the paper. The least used format is the, semi-block which is similar with modified block except that the paragraphs of the, body are indented., Below are the parts of an application letter:, Heading, , -the sender’s, mailing address, , 125 J. Luna St., Rosa Villa Homes, Sala, Cabuyao City, Laguna, 4025, , Date, , June 6, 2020, , -the date when the, letter was written, , Inside Address, -receiver’s name,, job title, and, address, , Salutation, -usually begins, with “Dear” and, uses colon (:) at the, end, , Body, -consists of the, opening, middle,, and closing, paragraphs, , Complimentary, Close, , - a polite way of, ending your letter;, ends with a comma, (,), , Signature, , -the complete name, and signature of, the sender, , The Principal, Cabuyao Integrated National High School, Cabuyao City, Laguna, Dear Sir/Madam:, It is a great pleasure that I am writing with regards to the vacant senior, high school teaching position in your reputable school. This is in, response to DepEd Cabuyao’s open ranking announcement which, was posted on its Facebook page on June 5, 2020., I completed my degree Bachelor in Secondary Education Major in, English at Polytechnic University of the Philippines Sta. Rosa, Campus. In addition, I also obtained a degree Master of Arts in English, Language Teaching at Polytechnic University of the Philippines, Sta., Mesa, Manila. At present, I am teaching at Pamantasan ng Cabuyao, as a senior high school teacher and a part-time college professor., Thank you for your time and patience to consider my application. If I, can provide you with any additional information, please contact me at, +639183456789 or email me at [email protected]. I look, forward with eagerness to be a part of your institution and contribute, with the best of my abilities., Truly yours,, James Ronie A. Padilla, JAMES RONIE A. PADILLA, , 16

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What’s More, Given the information below, write a letter in block format., Mr. Jose S. Cartaño, Human Resource Manager, The Bread and Butter Restaurant, 197 Diego Silang St.,, Antipolo City, Rizal, , (Signature), BEA M. AGUILAR, , Truly yours,, February 24, 2019, , ,, Dear, Mr. Cartaño:, 2490 Zone 3 Gil Estate, Antipolo City, Rizal, , I would like to express my interest to apply in the Managerial Position posted at, Jobstreet.com last February 12, 2019. As mentioned in your advertisement, I, consider my skills and expertise as fit for the said position in your renowned, establishment., Aside from being a graduate of Hotel and Restaurant Management at Colegio de, San Miguel, I also have ten-year industry experience in managing a local fast-food, chain. I am applying in your establishment because I believe that your company, would benefit with the innovative approach that I could give., My skills and experiences are included in the resume enclosed on this letter. Thank, you for your time in processing my application. I look forward to hear from you soon., If you have questions, you can contact me at +639150987654., , Your application letter is only one, page in length and free from errors., Remember that any mistake will create, negative impression on you., , What I Have Learned, Answer the questions below on a one whole sheet of paper., 1. What are the parts of an application letter?, 2. How do the various letter formats differ from each other?, 3. When can we say that an application letter is properly written?, , 17

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What I Can Do, Identify the unique features and requirements in writing a college admission letter, and an employment application letter by drawing a star () on your answer sheet., 1., 2., 3., 4., 5., 6., 7., 8., 9., 10., , An employment application letter is sent together with a resume., A college admission letter shows your intent to be accepted in a university., Use comma after salutation., The body should have an opening, middle, and closing paragraph., Mention all the job experience that you had even the irrelevant ones., Always have 2 spaces in between each paragraph of the body., Both letters should be limited to one page only., Use block format for college admission and job application letter., Sign directly above your printed name., Always include in your letter where the job advertisement was seen., , Assessment, Choose the letter of the best answer. Write the chosen letter on a separate sheet of paper., 1. Which of the following should you consider to do when writing a college admission, letter?, A. Convey why you are interested in the course, B. Highlight your work experience if you have, C. Tell about your family’s challenges in life, D. Reveal your financial capability to enroll, 2., , This is a letter of introduction attached to a resume to introduce yourself and, explain your qualifications to potential employers., A. Reference Letter, C. Curriculum Vitae, B. Resume, D. Cover Letter, , 3. What type of letter discusses the intention of the sender in attending a college, program?, A. Request Letter, C. College Admission Letter, B. Cover Letter, D. Employment Application Letter, 4. What should be the proper arrangement of your letter after heading and date?, A. Body, Inside Address, Salutation, Complimentary Close, Signature, B. Salutation, Inside Address, Body, Signature, Complimentary Close, C. Inside Address, Salutation, Body, Complimentary Close, Signature, D. Salutation, Inside Address, Body, Complimentary Close, Signature, 5. The date of a letter is always placed ____________________., A. under the heading, C. under the salutation, B. under the signature, D. under the inside address, 6. Which, A., B., C., D., , information should you NOT include in your cover letter?, Intent on the position you are applying for, Company’s background and history, Your educational background, Your internship or work experience, , 18

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7., , When you do not know the name of the person you are writing to, it is BEST to, begin your salutation with ____________________., A. Hi:, C. Dear Sir/Madam:, B. Dear Mr:, D. Ladies and Gentlemen:, , 8. When do you need to send a cover letter?, A. Every time you send a resume for application, B. When the employer requests for it, C. After being hired by the employer, D. Before signing your contract, 9. How many page/s should you normally allot for your application letter?, A. One page, C. Three pages, B. Two pages, D. Four or more pages, 10. In writing an application letter, the most applicable complimentary close is, A. Truly yours,, C. Lots of Love,, B. Cordially yours,, D. Best Regards,, 11. How should you write your middle paragraph?, A. Indicate your education and qualifications, B. State the position you are applying for, C. Tell your request for action, D. Express your gratitude to your reader, 12. Which feature or requirement in writing an application letter should NOT be, considered?, A. Use any kind of paper as long as it is clean, B. Use the appropriate business letter format, C. Focus on matching your skills and qualifications to your desired, company or university, D. Tell on your opening paragraph the purpose of your letter, 13. You are writing an application letter to the Human Resources Manager of City, Saver’s Bank Laguna. It is located at Lim Subd. Poblacion Dos, Cabuyao City,, Laguna. How would you write it on the inside address?, A. City Saver’s Bank, C. Human Resources Manager, Lim Subd. Poblacion Dos,, Lim Subd. Poblacion Dos,, Cabuyao, Laguna, Cabuyao, Laguna, B. Human Resources Manager, City Saver’s Bank, Lim Subd. Poblacion Dos,, Cabuyao, Laguna, 14. Which, A., B., C., D., , D. Lim Subd. Poblacion Dos,, Cabuyao, Laguna, City Saver’s Bank, Human Resources Manager, , of the following should be seen in your closing paragraph?, I am writing to express my intent to apply., I believe I am well-suited for the program., I look forward with eagerness to be part of your institution., I saw a vacant position in your advertisement posted on Facebook., , 15. Which should NOT be seen in your opening paragraph?, A. Your advertisement in Jobstreet posted on May 1, 2020 says that you are, in need of a computer programmer., B. I would like to apply for the vacant position in your company., C. This is in response to your posted announcement on Facebook on June, 7, 2020., D. At present, I am working as a computer programmer at KYZ Network., , 19

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What I Know, 1. C, 2. A, 3. D, 4. C, 5. B, 6. A, 7. C, 8. A, 9. A, 10.A, 11.D, 12.A, 13.C, 14.A, 15.B, , 20, , What's More, Activity 1.1,  Refer to the parts of, a professional letter, , What I Can Do, , - 1, 2, 4, 7, 8, 9, 10, , Assessment, 1. A, 2. D, 3. C, 4. C, 5. A, 6. B, 7. C, 8. A, 9. A, 10.A, 11.A, 12.A, 13.B, 14. C, 15. D, , Answer Key

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What I Need to Know, This lesson lets the students understand the requirements of composing office, correspondence such as business letter, memorandum or memo and e-mail. This helps them, identify the unique features, processes and requirements in composing professional, correspondence leading them in making a well-written sample of each office correspondence, types., It is expected that at the end of this module, the learners must be able to produce each type, office correspondence following the properties of well-written texts and process approach to, writing., After going through this lesson, the learners are expected to:, 1. Identify different types of office correspondence; and, 2. learn how to write major forms of office correspondence., , What I Know, Choose the letter of the best answer. Write the chosen letter on a separate sheet of, paper., 1. Office Correspondence is also known as __________________., A. Letter Writing, C. Business Communication, B. Business Correspondence, D. Writing in the Discipline, 2. This letter format is when all elements are aligned at the left margin EXCEPT, the date, complimentary close, and signature line and there is no indention on, each paragraph., A. Full Block, B. Modified Block C. Semi-Block, D. Simplified Block, 3. The heading, date, inside address, salutation, and complimentary close are all, parts of _____________., A. Email Correspondence, C. Letter, B. Memorandum, D. All of the above, 4. What are the 4 words used in the memorandum heading?, A. TO, FROM, CC, SUBJECT, C. TO, FROM, BCC, DATE, B. TO, CC, SUBJECT, TIME, D. TO, FROM, DATE, SUBJECT, 5. Use Bcc field for emails when _________., A. You want other people to receive the message, but you don’t want other, recipients to know they got it., B. You want people to know about the message, but are not directly involved., C. You are sending a message to more than one person., D. You require your receiver to take an action, , 21

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6. What do you call the written form used to exchange internal and external, communication to support all business processes?, A. Office Correspondence, C. E-mail, B. Memorandum, D. Inquiry Letter, 7. The communication or agreement between departments or branches of the same, company is known as _____________., A. Application Letter, C. Admission Letter, B. Resume, D. Memorandum, 8. When do we use the “Cc” field in an e-mail?, A. When we are sending a direct message to someone, B. When we want to send a copy of the email to people who are not meant to be, the direct recipients of the message, C. When we want the recipients to be ‘blind’ to other recipients’ email address, D. The “Cc” field is usually out of usage, 9. Which of the following is NOT a common type of business letters?, A. Resignation letter, C. Congratulatory letter, B. Letter of inquiry, D. Application letter, 10. Which of the following is NOT a necessary part of a business letter?, A. Name and Signature of the Sender C. Date the letter is sent, B. Formal Salutation, D. Warm and polite closing, 11. It is a type of special notation included with the memo., A. Enclosure, B. Attachment, C. Heading, , D. Body, , 12. It is a type of special notation when a supporting document attached with the, memo., A. Enclosure, B. Attachment, C. Heading D. Body, 13. In e-mails, the recipient is written in the ______ part of the header., A. DATE, B. BCC, C. TO, D. FROM, 14. In e-mails, the sender is written in the ______ part of the header., A. DATE, B. BCC, C. TO, D. FROM, 15. There is no required format in writing e-mail correspondence but it is expected, that the writer maintains a ______ tone, A. Academic, B. Journalistic, C. Formal, D. Technical, , 22

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Lesson, , 3, , Various Forms of, Office Correspondence, , In this lesson, you are expected to familiarize yourself with various forms of office, correspondence, and exchange ideas and information by creating one., , What’s In, You have previously learned about the two types of applications letters: On one hand, College, Admission Letter is a one-page letter required for college and university admission. On the, other hand, Employment Application Letter is a one-page letter attached to the resume when, applying for jobs., Meanwhile, in this lesson, we will focus on the process of writing various forms of office, correspondence., , What’s New, Read the following questions and write your answer on a separate sheet of paper:, 1. Why do people write letters? What are some specific events or purposes when letter, writing is important or expected?, 2. When would sending a letter be more appropriate or convenient than using another, means of communication?, 3. With the growing popularity of e-mail, will letter writing remain a vital part of, business and personal communications?, Source: (ReadWriteThink 2020), , What is It, Office Correspondence, or business correspondence, is a written interchange of, internal (communication between company departments) and external communication, (communication between a company to another firm) to assist the flow of business, processes., Business letter is the traditional way of communicating information from one company, to another or used in external correspondence. The format can either be full block,, modified block and semi-block. Various types of letters are sales letter, order letter,, , 23

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complaint letter, inquiry letter, adjustment letter, acknowledgement letter, follow-up, letter, cover letter, letter of recommendation, and letter of resignation. Here is an, example where you can identify the different parts of a letter., Heading, Date, Inside Address, , Street Address, City, Province Zip Code, Date, The Registrar, College of Education, Polytechnic University of the Philippines, Sta. Mesa, Manila, , Salutation, , Dear Sir/Madam:, , Body, , I was a graduate of Bachelor of Secondary Education Major in English, at the Polytechnic University of the Philippines –Sta. Rosa Campus, last year. I would like to enrol in the Master’s Degree Program in the, PUP Graduate Studies next year. May I be informed of the following:, 1. What are the requirements for admission in the Graduate, Program (Master of Arts in English Language Teaching)?, 2. When will be the entrance examination?, 3. How much is the tuition per unit?, 4. When is the deadline for of the requirements?, It would be a pleasure for me to able to continue my studies in the, university as it is reputed to be one of the best. Should I need to be, reached, you can contact me at 0999-876-5432., , Complimentary Close, , Sincerely,, , Signature &, Sender’s, Identification, , (Your signature), Your typed name, , Additionally, Business memorandum or memo is a written communication strictly, between the company’s offices to another, or used in internal correspondence. A memo, has its title line and series number. Employees tend to read the memorandum if the title, line is related to their job description. Memos are also used to implement internal, guidelines or procedures that the employees must follow., Heading, , Body, , TO: Ina Castillo, EPS-in-Charge of Journalism, FROM: Kimberlyn Villaranda, Schools Division Superintendent, DATE: November 5, 2019, SUBJECT: Notice of Meeting, In line with Schools Division Office Participation to 2020 Regional, Schools Press Conference, there shall be a meeting of all participants, on the 7th of November, 2019, 2PM at Rizal Hall, San Pablo City Central, School., Matters concerning the contest, transportation and accommodation, shall be discussed. Attendance is highly expected., , Special, Notation, , Immediate dissemination of this memorandum is desired., Attachments: Regional Memorandum:, Conference 2020 (RSPC 2020), , 24, , Regional, , Schools, , Press

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Here are some reminders in completing the parts of a memorandum:, Heading – This segment follows this general format:, TO: (Identify the recipient/s), FROM: (Your name), DATE: (Complete and current date), SUBJECT: (What the memo is about), Body – Basically, the body of the memo has two parts: the purpose statement and, the explanation. It is usually presented in single-spaced paragraphs, with a line skipped between each paragraph., Special Notations – Notations at the bottom of the memo are used to indicate, specific things to the reader.,  If you have an attachment on enclosure notation, type “Enclosure” or, “Attachment”., An Enclosure is something included with the memo while an Attachment is, a supporting document attached by a paper clip, staple, etc.,  If copies are being sent to others, add notation cc (carbon copies or courtesy, copy) line and list of names at the bottom of the memo., , Lastly, Business e-mail is an office correspondence that can either be internal or, , external. There is no required format in writing e-mail correspondence but it is expected, that the writer maintains a professional tone. Note that the header of the letter is written, on the blank fields including the ‘from’ and ‘to’ fields. ‘From’ contains e-mail from the, sender while the field ‘to’ contains the email of the recipient., SAMPLE E-mail, , Header, , From: John Dela Cruz <[email protected]>, To: [email protected], Cc:[email protected];[email protected];, [email protected], Bcc:, Subject: Production of Awards Certificate, , Salutation, , Body, , Dear Teachers,, Thank you for agreeing to produce our Outstanding Students, certificates. The information you need to prepare for the certificates is, attached. The first document lists the names and awards of each, recipient. The second document provides the text for the wording of, the description of the award., As we discussed, you will send me a sample of the finished product so, the department heads can approve the paper quality and design. I, appreciate your taking on the job with such a short notice and promise, to get back to you with approval within the day., , Complimentary, Close, Signature, , Yours truly,, John Dela Cruz, Principal, Parkway Integrated High School, [email protected], , 25

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What’s More, A. Identify the parts of a letter and write them down on a separate sheet of paper., 1. Dear Ms. Devenadera:, 2. Very truly yours,, 3. June 8, 2020, 4. Thank you for sending us your quote for the printing of the book, Introduction to, Research., 5. Sheila Cruz, 6. MS. ANGELYN DEVENADERA, ARBW Publishing Inc., 619 Quezon City, Metro Manila, , B. Arrange the following parts by numbering them (1-4). After which, put it in the final, memorandum format. Do this on a separate sheet., ___________ FROM: Jerry Borlaza, ___________ The next Executive Meeting will be held on March 30. I would like you to, present your report from the systems committee evaluation at the meeting., Department heads are also invited to attend. Please bring a minimum of 20, copies of your report., ___________ Subject:, Executive Meeting Schedule, ___________ TO:, Sebastian Hizon, ___________ DATE: March 15, 2016, C. Name these parts of a Business e-mail, ________ Thanks for registering the on-line seminar. To start watching, you can click, here to access your schedule. You can also share this to your channels. Thank, you very much., ________ Felix Lee, Webinar Consultant, Webinar Asia, <[email protected]>, ________ From: Felix Lee <[email protected]>, To: [email protected], Subject: Confirmation: On-line Seminar, ________ Dear Maria,, ________ Regards,, , What I Have Learned, Complete the following statements:, 1. __________ is also known as the ‘business correspondence.’, 2. __________ is the traditional way of communicating information from one, company to another or used in external correspondence., , 26

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3. The format for business letters can either be ________, modified block and semiblock., 4. __________ is a written communication strictly between the company’s offices to, another, or used in internal correspondence., 5. __________ is an office correspondence that can either be internal or external., , What I Can Do, A. Arrange the following parts of a letter by numbering them (1-7). After which, put it in, the final form using semi-block format. Use a separate sheet for writing., (, , ) I want to thank you for the positive, things you have done. I look forward, to spending my remaining high, school years here at Cabuyao HIS., ( ) 123 Bella Subdivision, Sala, Cabuyao, Laguna 4025, ( ) Dear Ms. Herrero:, ( ) Kathryn Lustre, , ( ) March 30, 2018, ( ) Sincerely,, ( ) Maribeth G. Herrero, Cabuyao Integrated National High, School, Limcaoco, Subdivision, Poblacion Tres, Cabuyao City,, Laguna, , B. Write a memo informing your class that an upcoming holiday will be observed. Make, sure to follow the proper format for memo writing. The rubric below may be used in, this output., 5 points, The memo states all, appropriate, information and uses, appropriate memo, format., , 3 points, The memo states few, appropriate information, and uses appropriate memo, format., , 1 point, The memo states, inappropriate information, and uses inappropriate, memo format., , C. Choose your partner and exchange emails with each other using the situations given, below., Introduce yourself to someone who has no idea who you are and request something.,  Ask for feedback on a new rule.,  Ask for special permission to do something that usually isn’t allowed.,  Politely decline all your partner’s invitations.,  Try to fix a time to meet (for business or social purposes) as soon as possible,, using your real schedule to say when you aren’t available., 5 points, The e-mail states all, appropriate information, and uses appropriate, format., , 3 points, The e-mail states few, appropriate information and, uses appropriate format., , 27, , 1 point, The e-mail states, inappropriate information, and uses inappropriate, format.

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Additional Activities, 1. Write a business letter on a separate sheet focusing on acknowledging an, organization for helping your group project. The rubric below may be used in this, output., 5 points, The letter states all, appropriate information, and uses appropriate, format., , 3 points, The memo states few, appropriate, information and uses, appropriate format., , 1 point, The memo states, inappropriate, information and uses, inappropriate format., , 2. Suppose you are the school principal and you need to inform your teachers about, the upcoming seminar-workshop about education research. Write a memo about, it. Note to attach the seminar-workshop brochure. The rubric in the previous, activity may still be used for this writing task., 3. Get back in touch with someone you haven’t contacted for a long time, e.g. a, former teacher or friend from primary school. Send him/her an e-mail using its, appropriate format. The rubric in the previous activity may still be used for this, writing task., , Assessment, , Choose the letter of the best answer. Write the chosen letter on a separate sheet of, paper., 1. What are the 4 words used in the memorandum heading?, A. TO, FROM, CC, SUBJECT, C. TO, FROM, BCC, DATE, B. TO, CC, SUBJECT, TIME, D. TO, FROM, DATE, SUBJECT, 2. Use Bcc field for emails when _________., A. You want other people to receive the message, but you don’t want other recipients, to know they got it., B. You want people to know about the message, but are not directly involved., C. You are sending a message to more than one person., D. You require your receiver to take an action, 3. Office Correspondence is also known as __________________., A. Letter Writing, C. Business Communication, B. Business Correspondence, D. Writing in the Discipline, , 28

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4. This letter format is when all elements are aligned at the left margin EXCEPT the, date, complimentary close, and signature line and there is, no indention on each, paragraph., A. Full Block, C. Semi-Block, B. Modified Block, D. Simplified Block, 5. The heading, date, inside address, salutation, and complimentary close, of _____________., A. Email Correspondence, C. Letter, B. Memorandum, D. All of the above, , are all parts, , 6. When do we use the “Cc” field in an e-mail?, A. When we are sending a direct message to someone, B. When we want to send a copy of the email to people who are not meant to be the, direct recipients of the message, C. When we want the recipients to be ‘blind’ to other recipients’ email address, D. The “Cc” field is usually out of usage, 7. Which of the following is NOT a common type of business letters?, A. Resignation letter, C. Congratulatory letter, B. Letter of inquiry, D. Application letter, 8. What do you call the written form used to exchange internal and external, communication to support all business processes?, A. Office Correspondence, C. E-mail, B. Memorandum, D. Inquiry Letter, 9. The communication or agreement between departments or branches of, company is known as _____________., A. Application Letter, C. Admission Letter, B. Resume, D. Memorandum, , the same, , 10. Which of the following is NOT a necessary part of a business letter?, A. Name and Signature of the Sender, C. Date the letter is sent, B. Formal Salutation, D. Warm and polite closing, 11. In e-mails, the recipient is written in the ______ part of the header., B. DATE, C. TO, C. BCC, D. FROM, 12. In e-mails, the sender is written in the ______ part of the header., B. DATE, C. TO, C. BCC, D. FROM, 13. There is no required format in writing e-mail correspondence but it is expected that, the writer maintains a ______ tone, B. Academic, C. Technical, C. Journalistic, D. Professional, 14. It is a type of special notation included with the memo., B. Enclosure, C. Heading, C. Attachment, D. Body, 15., , It is a type of special notation when a supporting document attached with the memo., A. Enclosure, C. Heading, B. Attachment, D. Body, , 29

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Assessment, 1. D, 2. A, 3. B, 4. B, 5. C, 6. B, 7. C, 8. C, 9. A, 10.D, 11.C, 12.D, 13.D, What’s More:, Activity B, 1. 2, 2. 5, 3. 4, 4. 1, 5. 3, , 30, What Can I Do:, Activity A:, 5, 1, 4, 7, 2, 6, 3, , What’s More:, Activity A, A. Salutation, B. Complimentary, Close, Date, Body, Signature, Inside Address, C., D., E., F., , What’s More:, Activity C., 1. Body, 2. Signature, 3. Header, 4. Salutation, 5. Complimentary, Close, , What I Know, 1. B, 2. B, 3. C, 4. D, 5. A, 6. A, 7. D, 8. B, 9. C, 10. C, 11.A, 12.B, 13.C, , Answer Key