Page 1 : QUESTIONNAIRE, LIt, , Types of Questions, , 0 en-Format Questions, opencended queso" uestions are those questions that provide opportunity to the respondents to, , ress their opinions and answers in their own way. O i, a . Open-format qu i, characteristics: Pp questions have following, , » There is no predetermined set of responses., , ————F, , . They provide true, insightful, and unexpected suggestions., , » An ideal questionnaire contains open-ended questions’ towards the end of all the questions that would ask respondents about the suggestions for changes or improvements. For, example: State your opinion about the quality of health care services in Punjab?, , Closed-Fo t Questions, , These questions offer respondents a number of alternative replies from which the subjects, must choose the one that most likely matches the appropriate answer. Closed-format questions have following characteristics:, , They facilitate easy statistical calculation of data., , Provide easy preliminary analysis., Can be asked to different groups at different intervals., Facilitate efficient tracking of opinion., , SUBTYPES OF CLOSED-FORMAT QUESTIONS, , A, Dichotomous questions: These require the respondent to make a choice between two responses, such as Yes /No or Male/Female., Example: Q. Have you ever been hospitalized?, , (a) Yes (b) No, B. Multiple choice questions: These questions require respondents to make a choice be, “tweerrmore than two response alternatives., Example: Q. Which of the following diseases is sexually transmitted?, , (a) Diabetes mellitus (b) Hypothyroidism (c) Syphilis (a) Hypertension, , C. Cafeteria questions: These are special type of multiple choice questions that ask respondents to — a response that most closely corresponds to their views., , Example: Q. What do you think about hormone replacement therapy?, (a) It is dangerous, should be avoided., , (b) One should be cautious while using it., , (c) lam uncertain about my views., , (d) It is beneficial, should be promoted., , D. Rank order guesione These questions as:, \ e to least favourable., , _ Example: Q. What according to you is mos, vourable to least favourable., , (b) Education (c) Family (d) Health, , k respondents to rank their responses from most, , t important for your life? Rank from most fa