Notes of M Com Part II, Organisational Behaviour & Business relationship management (BRM) Organisational Setting - Study Material
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2 Organisational Behaviour (M.Com, Part-II, CONCEPT AND NATURE OF OB, nee SS, i viour is the study and application of, anisational behaviour (OB) is the study, [euasletge about how people - as individuals and as groups - act, , within organisations. It helps to identify ways in which people can, act more effectively. :, , Newstrom and Davis define Organisational Behaviour as, "the study °, , and application of knowledge about how people - as individuals |, , Dhin ofcanisations', and as groups - act within organisations"., , According to Robbins; "Organisational Behaviour is a field of study, that investigates the impact that individuals groups and structure, have on behaviour within organisations for the purpose of applying, , such knowledge toward improving an- organisation's effectiveness". j, , 5 !, According to Fred Luthans “Organisational behaviour can be, defined as the understanding, prediction, and management of human, behaviour in organisations.”, , From the definitions given above we can conclude that OB is a, scientific discipline and it is concerned with development of concepts, as well as research, and the application of such knowledge in order, to increase the effectiveness of organisations. Further, it studies, behaviour at many levels of analysis, namely, individual, group and, organisational., , Organisational Behaviour studies human behaviour at the, following levels:, , © Individual Behaviour: OB is concerned with the behaviour of., individuals with an organisation., , e Interpersonal Behaviour: OB is concerned with interpersonal, relationships within an organisation. For instance, OB aids, , Managers to understand the behaviour of two e, ; ‘mploy hen, they interact with each other, Sapo, , e Behaviour within Groups:, , OB also studi i, formal and informal group: co the Behaviout of, , s in an organisation,, , —, , Organisational Setting 3, e Intergroup Behaviour: Managers examine intergroup, , relationships, when there is a need to coordinate the efforts of, two or more groups,, , e Interorganisational Behaviour: OB, interorganisational relationships in matters rel, joint ventures, etc., , examines the, lating to mergers,, , , , The main characteristics of the field of organisational behaviour are, briefly stated as follows:, , 1, Interdisciplinary in Nature : Organisational Behaviour is, , ’ interdisciplinary in nature because it integrates the behavioural, , sciences with other social sciences, so as to understand people, , and organisations better. The major disciplines which have, , contributed to OB are psychology, sociology, anthropology and, political science., , Psychology has contributed concepts of learning, perception,, personality, leadership, and motivation, to the field of, organisational behaviour. Some of the areas within OB that have, received valuable input from sociologists are group dynamics,, design of work teams, organisational culture, etc. Social, psychologists have made significant contributions in the areas, of attitude change, group decision-making, etc. Much of our, understanding of organisational culture, organisational, environments and differences among national cultures is the, result of the work of anthropologists. Political science has, contributed information about the allocation of power and, conflict to organisational behaviour., , It is rightly said that the interdisciplinary nature of, organisational behaviour is similar to that of medicine, which, applies knowledge from the physical, biological and social, sciences into a workable medical practice., , \